AutoZone Auto Parts in Santa Ana, CA, is a well-regarded automotive store known for helpful staff and good customer service. Customers have praised the staff for being patient, respectful, and willing to go the extra mile, such as helping with battery swaps, diagnosing issues, and installing windshield wipers. Managers like Matilde have been helpful with warranty returns, resolving issues efficiently, unlike other stores where service was less effective. The team at this location appears to be happy and pleasant, creating a positive shopping experience. Customers also appreciate small extras like free windshield washer fluid. Overall, the store provides a range of car parts and accessories with staff committed to assisting customers and delivering quality service. The store’s friendly environment and attentive employees make it a reliable place for automotive needs.
Loved see 2 Women working the front counter...both very knowledgeable and nice. Yeah
November 2024
Thank you so much for all of your help Raul and Matilde! Best wishes to you and your family. ✌🏽
June 2024
Manager Matilde (Store 3320 in Santa Ana) was very helpful today with a brake warranty return. She was able to take care of my issue that was somehow a mystery for Store 5001 in Tustin.
Manager Ferny P (Store 5001 in Tustin) was basically useless with this simple brake warranty return.
