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August 2023 by Fernando
If you decide to buy from them, keep in mind that you probably won’t get a refund In case you decide to return your item for whatever reason.I bought a set of the fog light bezels from them. I decided not to install them because I had different plans for my build and plus I heard that water leaks into them easily.My returned item got delivered to them on the 11th and today is the 21st with no sign of a refund. They don’t communicate with you, they don’t answer your emails. Plus I called various times, left a voicemail yesterday and nobody reached out. They’re obviously not busy if they have time to be uploading on social media. Seems like they would rather create some instagram posts instead of taking a few minutes to refund their customers.*TUESDAY July 11th is not” late in the week “
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April 2023 by Chris C
I’ve given this shop multiple chances. I’m done. I call, I leave voicemails, I email, I message on social media and yet I get zero response. In the past, it took multiple attempts for weeks to get an answer. When I finally get in, they’re nice. For some reason I keep trying to give them a chance even though i have to go through this every time. But here I am, needing a couple grand worth of work and I can’t get them to answer a call, voicemail or email and it’s been weeks. Yet they post on social media all day long. All hype. I’m done trying and this is your warning to give up before you try.
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April 2023 by Customer
not impressed. wouldn't come back again. wanted to like them but unfortunately that wasn't the case. will be taking my business else where next time aroundServices: Vehicle safety inspection
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March 2023 by Chris C.
I've given this shop multiple chances. I'm done. I call, I leave voicemails, I email, I message on social media and yet I get zero response. In the past, it took multiple attempts for weeks to get an answer. When I finally get in, they're nice. For some reason I keep trying to give them a chance even though i have to go through this every time. But here I am, needing a couple grand worth of work and I can't get them to answer a call, voicemail or email and it's been weeks. Yet they post on social media all day long. All hype. I'm done trying and this is your warning to give up before you try.
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February 2023 by Daniel-John G.
Aiden James does very great work and wonderful customer service. I highly recommend them for any mods for your truck. Thanks again Aiden James!
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January 2023 by Edwin C.
After looking for a shop for months I've found Aiden James on the gxor page on Facebook and did a little research on the company and saw that Scott has been a tech at Toyota for quite awhile which is what I'm looking for when someone is doing repair work on my car, at first I sent them and email on quote but due to their work load it took them a good min to respond which I wasn't in a hurry to get the repair done, which is a good thing rather most customers would move on but since it wasn't a top priority at the time I just waited and for a email responses which I got a couple a times but as soon as I needed the repair to be done I sent an email and called and they immediately gave me an estimate and a scheduled appointment which was good soon as the appointment was right around the corner I had realized I wasn't going to be able to drop it off at the scheduled time so I called and see if I can drop it off early before opening they were more than happy enough to accommodate with this request so I dropped it off and they were able to complete the full repair the following day with no issues what's so ever, I was really glad I found this place will be bringing my car here for future repairs or modifications.
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December 2022 by David M.
AJC is the best in the town and absolutely worth the wait. After calling several shops to delete the factory air ride suspension on a Lexus GX460, only AJC guaranteed they could do it without triggering any dash lights. Most shops are familiar with 4Runners or other Toyotas and are hesitating to touch a Lexus. They are a small family owned business so wait times will be longer than most places. So if you want the job done right the first time, it's 100% worth the patience. Scott and Shawna are fantastic people and really care about the quality of their work.
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November 2022 by Christopher Arkind
They did an awesome job installing my snorkel at a great price. Highly recommend this shop for any truck repairs/upgrades you might need.
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October 2022 by flip7486
I had these for a couple months and they started leaking getting moisture and then the light stopped working. I contacted the company and they said I will replace it asked for the address but they said they’ll send it right out and they never received any confirmation and it been ongoing since last year I haven’t heard from them
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September 2022 by Blake T.
Let me start by saying, it's EXTREMELY RARE for me to rate businesses, and I honestly would have to twist my arm not to rate and share my experience that I had over at AJC's. I had previous work done at a shop for installation of a few accessories requiring to be run to the battery and to find out they had butchered the grommet and never sealed it properly made it even more frustrating. Fortunately, I saw AJC's IG and noticed how much care and detail he put into other peoples' rigs. I had reached out to schedule to find how busy they were (which I wasn't really surprised because it's a family owned and ran shop, but I had a gut feeling it would be worth the wait) and boy, was I right! Both Scott and Shawnna were and are extremely helpful from the get go. They're both very knowledgeable and Scott is a wizard when it comes to vehicles. He installed an SPOD, midland radio, fixed the butchered work from the previous shop with the anytime backup camera and sealed the torn grommet that was leaking after car washes/rains. He even realigned my Tacoma's hood (which was off put by the previous shop) and fixed the driver's visor which had been sagging. I was shocked and excited when I received a call the SAME DAY with Mrs. AJC saying he had finished all the work that I was seeking to be finished. I couldn't be more grateful for a set of professionals like the AJC crew. Keep in mind I drove 2 hours there and 2 hours back both the first and the next morning to pick up the vehicle, and I have no regrets at all about it. I will be coming here for all future repairs and upgrades without a doubt. Thank you AJC!
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July 2022 by John Bullion
Save yourself a headache and just go here first!!! Scott has decades of experience and was able to sort out a suspension issue I was having that another shop installed. The “other” shop had my vehicle for 7 weeks and couldn’t trouble shoot the issue. Scott at Aiden James Customs backed my truck up out of the parking space and immediately figured out what the issue was… A true professional. Highly recommended! If I could give them 10 stars, I would.
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June 2022 by Peter Tobolsky
Scott has an expertise with Toyotas and attention to detail with installing your overland gear that others simply do not have.I’ve searched all over LA. Every other shop that claims to be a one-stop overland shop and will install your gear mostly will not at all. Sure they’ll sell you stuff but getting them to perform a detailed install that coordinates with the rest of your gear is all but impossible.Scott gets it all done and does it at show-room quality. There hasn’t been an aspect of my build that he hasn’t been able to tackle with experience and attention to detail. And my vehicle (2012 FJ) is built for total survival so there’s a lot of gear from all kinds of different companies (RoofNest, RhinoRack, FrontRunner, AluCab, BajaDesigns, RedArch power grid combing truck battery and Solar, Glind Hot Water System, ) that needed to fit together efficiently.
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June 2022 by brando d.
Scott and the team are awesome. He and his wife runs are honest business. I've gotten a ton of work done and he's the only shop I trust.
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June 2022 by Efrain M.
I first visited Aiden James customs I bit over a year ago to make adjustments to our Tacoma suspension, change brakes and rotors. Today, we had our 4Runner suspension upgraded. Shawnna made sure I was penciled in and Scott did amazing work setting up our 4Runner. I wouldn't go anywhere else. Thank you both for all your help!
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January 2022 by Peetah C.
Prior to discovering Aiden James Customs, I'd taken my Toyota 4Runner to several different shops for custom work. I had also heavily relied on Toyota dealerships in the past, but no more. I can honestly say that Aiden James Customs is hands down THE PLACE to bring your vehicle for TOP QUALITY work! I am truly grateful for Scott and Shawnna's attention to detail, professionalism, and sincerity. I know that my vehicle is in good hands whenever I schedule a service or custom work with them. They're newly designed shop and collaboration with Sibi Built places them in the TIER 1 category for vehicle customizations, especially related to off road or overlanding vehicles. I live 73 miles from this shop, but I still make it a point to bring my vehicle here; a testament to my trust in their quality of service. Don't believe me? Bring your vehicle here and see for yourself. I promise you won't be disappointed! Thank you Scott and Shawnna for everything.
