Ross Dress for Less is a popular discount retailer known for offering a wide range of brand-name merchandise at 20% to 60% off department store prices. Customers praise the store's spacious and intuitive layout, as well as the reasonable prices on high-quality clothing, appliances, and household goods. The staff is generally described as friendly and efficient, though some customers note a need for more compliments and customer service perks. While the selection can be limited and the shelves occasionally disorganized, Ross Dress for Less remains a go-to destination for bargain hunters seeking the latest fashions and top brands for the family and home.