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February 2024 by Kathleen M.
Rude pharmacist, at the counter. Told her the counter was sticky as a side note and she said "I don't know" I said it's sticky my sweatshirt stuck to it. And she said, do you need something? As I started talking, she said "this window". I said I didn't know which window I should go too. Because she seemed like she was in the middle of both windows. "The window I'm at" she replied. What a terrible person. I just left.
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February 2024 by Greg C.
Wait! What's going on? This isn't Black Friday it's normal Wednesday, right? People lined up to get in the store that won't open for 30 minutes. I don't know for sure but maybe it's time to buy more Costco stock. I am here too, sadly, thinking the store would open at 9:00- they decided to change the hours and didn't tell anyone. Nobody is complaining. In fact it's Social,Hour - people yakking it up. Waiting. I think I'm in a different Galaxy Heading here for a quick pick up of the usual paper products, waters, etc. Only I'm not early. Haha. Once inside I'm reminded why people shop here. Quality name brand products. Very low cost and a tremendous no questions asked return policy. I decided to peruse the wine department and again was blown away -- anything from very good low cost selections to high end choices you might not expect. Like $300 a bottle stuff. Nice to have choices. I won't go into all the choices just to say every-time I go to the store the inventory changes. It's really the fun thing about the place. And it keeps people coming back.with prices up everywhere on everything it's refreshing to see Costco keeping its low pricing objective in tact. Go, you won't be disappointed.
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December 2023 by Linda H.
Bought dinner tonight; 2 Crab legs packages were packed on Dec 18 and use by date Dec 23. Had to throw them out due from spoilage. Hope my family won't get sick after eating some.
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December 2023 by Mary B.
Costco Optical department. The longtime employees Carla and Romie. Are the best! Always so helpful and they both have great Customer service skills!! Best place to get your eye prescriptions filled!
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December 2023 by Andrew B.
Really disappointed with our experience at Costco today. Went in to get some clothes and some olive oil. We went through the normal register where an employee scans everything for you. We got some food, got my wife on our membership then headed to the exit. This is were the exit employee basically accused us of stealing the olive oil. I literally told her that the clerk scanned it and it should be on there, she would not listen and proceeds to yell out some verbiage making it seem as if we were trying to steal this item. We were so embarrassed they my wife just put the oil back at the return counter. We then tried to leave and the employee again asked for our receipt so she could put her little line on it. We walked out and I looked at the receipt and the first item on the receipt is the olive oil. I immediately go back inside and tell her it's right her, at this point I'm upset of her attitude and made sure the other employee were aware of this by stating can I have the oil back that I was accused of stealing and left. Why does Costco allow their employees to do this? It ruined our weekend. Copy of receipt attached so hopefully management can train these people better.
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November 2023 by Dari S.
If you ever need a control substance prescription do not go to Costco because of the self experience I went twice they did not have the medication and they did not have the consideration to call me and let me know that they're out
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November 2023 by Iron T.
I like this Costco. They usually have good deals. And the self check outs are usually open right away. The only thing that does get annoying is them trying to upsell membership. Basically unless you're spending over 500 a month it's not worth it. They hold the cash back rather than where Sam's and BJs give it back to you to use anytime. They also only offer it on the primary card. So if your SO shops and isn't the primary on the account you do t get the cash back. Sam's does it for all. But the store is great and the staff other than upselling are good people. The other plus side is the fuel is the cheapest around including if you can buy on base.
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November 2023 by Allena C.
Costco is a store we shop frequently. I think most people do! Most of the time, you can't beat their prices or their return policy. I've seen people return baked muffins with half gone! And they still take them back as long as you have a receipt or it's on your credit card. It's a one stop shop for the whole family! From diapers to prescriptions, they almost have it all and that's why Costco is so popular. We also use their travel site which gives great bargains for vacation packages. Using the Citibank credit card pays you back enough at the end of the year for that bonus check that ultimately pays for your membership! LOVE Costco!!!
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September 2023 by Teresa H.
I bought my tires here in sand city last year. My low tire pressure light came on. Went to Costco to get some help with it thinking that I would have help. I'm 64 years old so it's a little hard checking the pressure. Went into the tire service to see about getting help. The person behind the counter was rather rude. He actually asked me if I wanted him to turn the light off? Then told me that I can leave the car there and they will look at it when they get a chance. Quoted me about a couple of hours...... okay can I make an appointment? Didn't even look up and rudely told me that there was no appointment available until Friday! Today is Sunday. Will never go back to their tire service again
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September 2023 by John S.
Come on. It's Costco. Where else can you get a gallon of soy sauce, sweatpants; a side of beef and a terrific hot dog on the way out? The only thing about our Costco I don't like... nothing is EVER in the same place twice!
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August 2023 by Ashley H.
This review is for the food court. Amazing prices. I mean $1.50 for a hotdog and a soda?! You can't beat that price. My visit was on 8/19/2023 and they have STRAWBERRY ICE CREAM!!!! Sooo yummy. Just try it. My only complaint about the food court is the lack of organization. On the side of the food court there are several self serve tablets to order as well as the option to order when you are checking out with your cashier. I don't think that should allow ordering at the actual pick up counters, it holds up the line and I can tell the employees are frustrated, however, they still allow it. Also, please print the calories in smaller print... no one needs to know their pizza is 710 calories *** just joking***
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August 2023 by Tanya W.
Good, diverse product selection. Costco employees are all so thoughtful and helpful. The store is clean and well organized. I docked them one star because I always end up buying much more than I really need!
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July 2023 by Tareq B.
Amazing prices. Great Customer service. Executive members get special perks and rebates.
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July 2023 by Denny B.
Pharmacy is in a super over-hauled condition thanks to Dr. Ash, cuz she took a disfunctional business and saved them from all the kaos that used to be there. You cannot pay a person enough for what she as done, Check it out!
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May 2023 by Cindy S.
This is a review for the tire center at this Costco. The tire center service here is terrible, particularly the manager and the front desk. Manager's name is Jose, and front desk is Ruben. Both are incredibly condescending and rude when working with customers. Went in the first time to get my tires rotated, Ruben was rude, repeating things to me when I didn't hear it well as if I was stupid. I thought that was a fluke, everyone has bad days right? Second time around, was even worse. Came in to replace my tire, was promised that the tire rotation for all wheels were included since I purchased a new Costco tire. Ruben and the manager Jose starts arguing with me over it. After spending $300 here on a new tire, these Costco employees are arguing with me over $30 (tire rotation fee) that was originally promised to be included. Not what I expect from Costco. Take your business to America's Tire whose service is impeccable.
