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8AM - 4PM
360 W Calle Primera, San Ysidro
Truck Rentals
“(Translated by Google) CHINGON AND PERSONALIZED THE SERVICE WITH THE GUSTAVO AND THE GOOD STUART(Original)CHINGON Y PERSONALISDO EL SERVICIO CON EL GUSTAVO Y EL BUEN STUART”
“This Penske Branch is by far the best in San Diego!Working with Raymond for rentals has always been an easy process and they always have my trucks ready. Then for my leased fleet Marco and Anthony in the service department always provide great customer service.To the management: you have a great team with Ray there. There’s been hiccups here and there but Ray always steps up to the plate and helps resolve any issues promptly. He’s truly your MVPI’ll keep coming back and choosing you over other truck rental companies as long as you have this great team running Otay Mesa”
7AM - 7PM
1300 Wilson Ave, National City
Truck Rentals
“Best storage and uhaul rental I have dealt with in 30 years of being military. For five years in San Diego they met all my needs with storage and uhaul trailers. now that I left the area they set me and my family for success. Thank you for all your help. You guys set the standard high.”
“I rented a truck from this location for the day. It went normal. There was a little issue with the gas not being where the highlighted mark was, but was corrected. I strongly recommend taking photos of dash prior to leaving UHAUL.
There was a discrepancy on the bill due to a typo of one of the U-Haul representative that did require a few phone calls to resolve. I will say the customer service of this location and their main HQ are very professional and remedied the issue. A special thanks to Sabrina, the GM, who corrected the issue and made everything right.”
“Mu Ubox was late in transit. The staff at this location was so kind and did everything they could to ease the stress of my delivery. Everyone I worked with was professional and very courteous.”
“Place was easy to find. Gas station with plenty of stalls and parking spots to park a big Uhaul truck. Staff was nice, but never mention when I rented the truck or when I left it, that I needed to pay a fee for cleaning, which they charge me $25 as soon as I left the store. If the would of, I would have checked the truck before leaving. Because it was not me loading and unloading, I was just driving it. :(”
“I didn't rent a truck, but i called here to get a quote. I spoke with Rene and he was very helpful and went out of his way to try and acquire my business. In looking for a truck to rent i didn't realize how expensive it would be until i called around. With that said, these guys had the beat price quote for a 26ft truck. It was still a little too expensive for me but if i need a truck in the future i will call these guys first. Thanks Rene!”
“Change of Heart. I do give 2nd chances and I have now changed my review from 1 star to a 3.5 stars. Lets just say that the customer service rep at the door department goes by the name initials RM has follow through. Thank you.”
“I want to thank Joanna in the paint department for being so nice and helpful. She deserves five stars but I'm only leaving four stars for the store because she was actually correcting a mistake made by another paint associate. A few days before I asked for four white paint samples. When I got them they weren't even labeled with the names of the paint and they were a different brand than I asked for. When I asked about it he wrote the names of the paint on the samples with a marker and nobody responded as to why they were a different brand. When I tried them out I realized that at least two of them were just plain white paint. I took them all back and Joanna fixed the mistake and gave me correct samples that were properly labelled and the right brand. She was great.”
5AM - 5PM
1300 Wilson Ave, National City
Truck Rentals
“Mu Ubox was late in transit. The staff at this location was so kind and did everything they could to ease the stress of my delivery. Everyone I worked with was professional and very courteous.”
“I recently reserved Uhaul and dolly equipment for my move. It has been a stressful month and start of year with alot of death occurring in my family.Ms. Rosa was such a blessing to me, her charismatic can-do attitude and just being so cheerful and supportive in my reservation and changes during this overwhelming time in my life. I want to thank her from the bottom of my heart because we need...the world needs more people like HER! THANK YOU MS. ROSA! If you ever need to reserve a Uhaul or moving equipment, purchase a storage unit please go see her and she'll take care of you!Thanks!!”
7:30AM - 5PM
690 L St, Chula Vista
Truck Rentals
“I don't understand the low ratings for this business. I was stressed about renting for Thanksgiving but I have had a great experience with these guys. I had heard some stories from friends about issues with pre-Apple paying, but they gave me no issues at the counter. They were welcoming and upgraded my car for the same price. Definitely recommend picking up your rental when they open- you can choose your car and they are honest if a car in your category is not ready! They go above and beyond. Turns out there was a screw in the tire of my first car- they had me come right back and upgraded me to a Ford Bronco! Super awesome and is making my Thanksgiving trip a super fun one. Thank you guys for such awesome service!!!”
“Ronnie was a great help with my rental and very patient in making sure I was taken care of. He even handled the customers and remained attentive to the store in a stressful environment. Ask for Ronnie if you need help here.”
“I have rented a 5x9 trailer with a ramp a couple of times from here and towing with my RV. The lot is across the road from the mechanic shop and the guys here have always been very attentive and friendly. I rent from uhaul often to tow my golf cart for camping trips and other locations are hard to navigate their lot or parking situation due to my large size RV. And also most places have a wait while they attend other customers or have bad customer service or not help. The guys here have always been helpful and zero issues. So I'm definitely giving a 5 star to this place.”
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“Absolutely the best service I have received in San Diego! Carlos is professional, kinda, and very attentive. I am glad to have chosen this U-Haul to do business with. Thank you for the great customer service and an amazing experience!”