8AM - 6:30PM
231 Market Pl, San Ramon8:30AM - 7PM
2415 San Ramon Valley Blvd #4, San Ramon“I came here to drop off my Amazon returns, carrying three huge boxes and struggling to open the door. A gentleman named Justin, who works here, kindly helped me by opening the door and taking my packages. I've never experienced this level of professionalism and care at any other UPS store. The manager was also very nice and helpful. Thank you, guys!”
8:30AM - 7PM
21001 San Ramon Valley Blvd Ste A4, San Ramon“we were just there at 10:09am today Sun 7/28/2024. The staff who helped us was super welcoming and customer friendly! Nowaday you can hardly find such great customer service! I wish the company can recognize this staff as a great assets to the company maintaining its reputation. Excellent experience!”
“My experience procuring business cards from this particular establishment was amazing. I came from a horrible experience from Fedex store. Originally, I went to Fedex hindered by the sluggish pace of the online ordering process and charges to get the cards at home really fast ( more than 100 dollars). I wanted the cards fast (conference) so, I resorted to in-store procurement. Regrettably, what transpired was an appalling outcome: 350 diminutive cards, starkly deviating from the specifications I had provided, and marred by printing of such abysmal quality that disbelief was an understatement. Upon bringing these glaring deficiencies to the attention of the personnel at the shop, their response was incredulous. They brazenly insisted that the cards were of the "standard size," until a comparison with a card from FedEx revealed the glaring disparity. Only then did they begrudgingly concede that a significant error had indeed occurred. Despite their begrudging admission of fault, the proposed remedy was nothing short of exasperating - a suggestion to reorder the same woefully inadequate cards, compounding the frustration of an already wasted effort. This subpar batch of cards exacted a hefty toll of $55 for a mere 350 units. Exasperated and disenchanted, I sought refuge in an alternative solution. I found solace at Staples, where for a mere $17, I acquired 500 cards of impeccable quality. Notably, these cards adhered to the standard size I originally stipulated, and were printed on superior-grade paper - a commendable feat accomplished in less than 24 hours. Remarkably, I was promptly notified within eight hours of the transaction, despite encountering a minor impediment due to a banking issue with the original card, for which Staples promptly corresponded via email to rectify. I was able to catch that before I went to the workshop. I had another issue online and inmediately, they resolve the issue and they charge the credit card. The customer experience was amuzing overall! This is what you need to do to keep a customer. I definitely will order business cards from Stapples and bring more business from my company! good job! he dichotomy between these two experiences could not have been more stark, underscoring the sheer disparity in quality and service standards.”
8:00 AM - 8:00 PM
2603 Camino Ramon, San Ramon“Surprised of the subpar review but I came in for a drop off and they have self print kiosk, it didn't work for me, and the customer rep easily helped me printed and packaged the box and it was all easy peasy. Great customer service and very efficient and short lines. Thanks, FedEx!”
8:00 AM - 8:00 PM
2600 Camino Ramon, San Ramon“Surprised of the subpar review but I came in for a drop off and they have self print kiosk, it didn't work for me, and the customer rep easily helped me printed and packaged the box and it was all easy peasy. Great customer service and very efficient and short lines. Thanks, FedEx!”
“In and out in under a couple minutes for an Amazon return, thanks to Karen! Most cheerful and pleasant experience I've had at a UPS, great start to a Saturday.”
8AM - 8PM
2101 Camino Ramon #148, San Ramon“It’s wild that people come on here to complain about a blurry passport photo. It’s incredibly out of touch especially considering everything going on. If you feel like you got bad service it’s because you were probably not very kind to your service people. I’m really sick of people coming on here acting like the employees unprovoked will not be kind to them. I’m sure that you walked in feeling entitled, gave them attitude and absolutely got the service you deserved. The fact that you posted that review thinking people would just side with you is literally gross. You clearly did whatever you did to deserve that and nobody has any sympathy for you. Go to a different Fedex. ? @Kishore Pola”
“The USPS in San Ramon, California, demonstrates admirable efficiency in mail pickup services. Their promptness reflects a commitment to duty. Additionally, the opportunity for employment at this location presents a chance for individuals to contribute to the community. Moreover, ample parking facilitates ease of access for patrons, fostering convenience and accessibility.”
“I had a great experience here today! I always go to this UPS for returns, but I stopped in with 4 boxes of old paper records that I needed to shred. They explained the cost, came to my car to help me bring all the stuff in, placed all the papers in the locked container for me (to be picked up by Iron Mtn) then recycled my boxes. Soooo much easier than going to Staples and I really appreciate the customer service. They made my life so much easier and made the task stress free.”