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February 2024 by Diro 25
Great place to shop and find out your favorite products. The staff are so friendly and helpful. The store is well organized and easy to find what you want.
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February 2024 by JessicaPhoebe
Lack of customer service efforts
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January 2024 by Oscar J. Molinar The Third
One of the best places to pick up Lawless Cosmetics. The face mask, glosses lipsticks, bronzers and blushes are the best this line is Clean A. F. U can't leave this store without testing this product out. Just tell them Oscar sent u
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January 2024 by Mrs. Z
Nice location & friendly staff.
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December 2023 by Mel C
Amal was amazing and very helpful! She helped my aunt and I a lot and was very patience’s. However, when I went a different day with my aunt and cousin, I got help by a different person and her vibe wasn’t that great, it felt as though I was bothering her for help but other than that the rest of the staff is very helpful and seem that they love what they do.
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December 2023 by Danny Pernes
Very helpful staff and my wife found what she was looking for
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November 2023 by Astrid Esquivel
I went to this store trying to get help about makeup set and EMILY helped me out with everything I needed it. She was so patience, kind and very polite with me, gave me a lot of new options which I loveddd. Just wanted to say best customer service Ive ever experience in any store! 20/10!!!!
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October 2023 by Shafaq Nazir
The staff was rude and not friendly. They are not at all professional, they lack training in customer service. I returned a product I bought two days back with receipt attached, and the cashier instead of refunding the amount said she would provide me store credit. I told her twice I bought it two days back and the receipt was attached but she ignored me. When she finally refunded, she looked so upset and rudely walked away from the cash register.I will never shop at Sephora and I don’t recommend any one shopping at this location.
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September 2023 by Nina Li
customer service in this store is terrible.
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September 2023 by Fan L.
Shopping experience was awful. Store employee has bad attitude, judgy and unprofessional. Experience #1 I was shopping in Sephora and trying to test some lipstick. And take some pictures to show my friends and for my record to compare the swatches. The store employee told me no picture in the store and said it is illegal to take any pictures at all in their store. It is not my first time in Sephora, I see ton of people taking picture in store before and never heard of that before. Experience #2 happened on the same visit.I was trying on the Nars lip pencil. An employee walked by and told me not to try on the lip and also she told me it is a lip liner people don't try tip liner on their lips. This is how I feel that they are really unprofessional. Nars lip pencil is used as lipstick. And she stoped me to try them on and also refuse to sharpen the pencil for me. Awful customer service.
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July 2023 by rasyachari srinath
I am not much into makeup but walked in today to get products for my skin. Caitlin the store manager was so helpful. She helped analyze my skin, described all products that would be ideal for my skin and such great suggestions. She was patient and with absolute bo pressure to buy any products. Made the whole experience so positive thay will make me a regular for sure! Huhe shoutout to Caitlin
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June 2023 by Sang Jin K.
The store manager should train the employees better. One of her employees was able to return an item looking at processing date which was 60 days for the client. Encouraged to return the same item on the same date that was back home, I quickly went home which takes about 15 min, 30 min round trip, came to find the manager not honoring what the employee did for me and promised me. In the end I was not able to return the second item, waited for the employee and made a trip that was for naught. I am aware that the store manager who wants to be inclusive and not exclusive should train employees to not go out of their way to help the customers. This was the poorest customer service I have ever had at Sephora and store manager at that. I am sure she chewed out her employee, which makes me so sad.
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June 2023 by Nilam Patel
Staff is very friendly & the store is kept really clean. Associates are attentive to helping you. Lana at the Beauty Studio did an amazing job!! She was very attentive to detail, friendly and an expert on her craft!
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May 2023 by Rebecca Kirk
Decent location, a little small- but well stacked.
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May 2023 by Jan Anguiano
My first visit and a great experience. Love that they can match foundation to your skin tone and even try the makep!
