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June 2024 by Bill Staples
Have been using SRV Import Center for years. Never an issue. Always up front, professional, trustworthy and highly recommend them.
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June 2024 by George Gomez
Very professional. Upfront with me with the parts and labor cost. Will be back again when needed.
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November 2023 by Michael Dodge
Rob restored my Dads 73 corvette - it’s perfect, he knows classic cars, I would suggest everyone to work with him if you want a true classic.
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October 2023 by matthias kattick
After 2-4 visits and 2-5k spent at this place, I truly question their ethics and taking accountability. As I always kept my wits about this place and their $180 “diagnostic” charge that they nail you with, even if you complete the service that costs thousands. Last major repair I had done at this place, my car has leaked antifreeze. I took it in a week after, they said they fixed it but it turns out I need to top it off every 2-3 weeks. It has been 3 or so months since the last major repair and I haven’t had the time to take my car back. Best to know they will use this to their advantage. Everyone is in business to make money, however, this doesn’t mean the customers best interest is first.
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September 2023 by Matthias K.
After 2-4 visits and 2-5k spent at this place, I truly question their ethics and taking accountability. As I always kept my wits about this place and their $180 "diagnostic" charge that they nail you with, even if you complete the service that costs thousands. Last major repair I had done at this place, my car has leaked antifreeze. I took it in a week after, they said they fixed it but it turns out I need to top it off every 2-3 weeks. It has been 3 or so months since the last major repair and I haven't had the time to take my car back. Best to know they will use this to their advantage. Everyone is in business to make money, however, this doesn't mean the customers best interest is first.
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September 2023 by K M.
A++++++++Tremendous car repair business. Extremely capable and hard working.We brought them all kinds of issues with different vehicles and they are fast to turn it over, always completely fixed, and they are fair and honest in all dealings. In this day and age, Valley Import Center is an absolute gem to know about. Highest recommendation.
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August 2023 by Tim Linerud
Excellent, great work and customer service. I have been coming to the shop for over 30 years, and even through the multiple owners, starting out with Ian, his son Chris, Sun, and now Rob, the customer service, knowledge, expertise, and value continues to be outstanding. We moved to San Mateo County in 1997, and STILL bring our vehicles here for service.
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August 2023 by Randy Ritter
Great service!!
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August 2023 by Dino Marsili
This was a tough one. The manual transmission on my 1995 Audi finally crapped out. Rob walked me though the options and did a good job of leaving the decision to me. I decided to take the plunge and get a rebuilt transmission - a tough parts challenge. Between Valley and their transmission affiliate, 2 months later the car is running better than ever. It was worth the extreme price AND the wait. These guys are the greatt!Services: Transmission
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August 2023 by Takayama Todd
SR Valley Import Center laid an EGG regarding quality and service. Picked up my Honda truck after oil change, transmission fluid, and transfer case fluid change. I reviewed the work receipt before pickup and more carefully after I got home. They forgot to do the transfer case fluid change but told me that I could not return that day to complete the service. Come back next Monday - a week later for their next appointment based upon our schedules. I took my truck into the honda dealer the same afternoon and they were able to complete the service prior to my trip....Friendly but not necessarily accountable regarding their service quality. My first time visit based upon "high praise" from my neighbor...DOHHHHH!
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August 2023 by Beverly Murray
Thorough and thoughtful. They take very good care of my car and are easy to work with.Service: General repairs & maintenance
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July 2023 by curtis l.
I highly recommend this business, they are total professionals. Please give them a try. Mark and Rob are awesome.
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June 2023 by John McGinn
I have trusted Valley Imports with all my vehicles for 15+ years. Rob, Jeff and Bob are always the best. Great workmanship and fair prices. Would highly recommend them.Service: General repairs & maintenance
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June 2023 by Jennifer Manthos
I've been bringing my cars to Valley Imports for nearly 20 years. These guys know what they're doing and they do it well. I would highly recommend themService: Auto maintenance
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March 2023 by Stan E.
Rob, the owner, was great to work with and very very knowledgeable about my 65 mustang. He did a great job and highly recommend this company for any kind of automotive repair.
