Lovesac is a furniture company committed to creating comfortable and adaptable home furnishings. Their Sacs and Sactionals are designed to be washable, changeable, and guaranteed to last a lifetime, allowing customers to continue investing in and evolving their furniture over time. Customers praise the company's outstanding customer service, with staff members like Sarah and Chey going above and beyond to provide knowledgeable guidance and help customers find the perfect configurations for their needs. The Sactionals are praised for their comfort and versatility, though customers note that assembly can be time-consuming. Overall, Lovesac aims to reduce stress and free customers to live the life they love, with innovative features like the StealthTech Sound + Charge system for an immersive audio experience.
Recently bought sectional sofa. Been looking out for it for past six months. Umida at this store location had provided great care and followups and helped us choose the best option which aligned without our liking as well.
April 2024
5 stars for Chey who helped my fiancé and I find our dream couch. Right when we came in Chey gave us all the information we needed and made sure we understood the difference between all of Lovesac's options. We've had our couch for two days now and couldn't be happier. Thank you, Chey for your outstanding customer service!
February 2024
Mike and team in San Ramon are the best! If you want great customer service, go see Mike or his team. I’ve been in there a few times to make purchases and Mike is always so helpful and knowledgeable. He always answers all of my questions and it’s always been a great experience! I will definitely be back!
