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January 2024 by Vicky M.
I was very happy with their service... I had an oval opal I wanted mounted onto a gold ring and it came out perfect! Special thanks to Mason who was extremely helpful with this process.
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December 2023 by Diane T.
We use them all the time. Great service and very professional. I would highly recommend the JewelSmiths.
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October 2023 by Marcia P.
Family owned, great work on jewelry cleaning, fixes, and fast and friendly service, reasonable charges. I highly recommend them.
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September 2023 by Joanne C.
Met with Jonathan this afternoon to reset my diamond into a new wedding band set and he was professional, creative and so helpful. I look forward to working with him when he completes the model next week. I will post pictures as we go. I highly recommend JewelSmiths and Jonathan!
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August 2023 by Saugat Roy
Loved the experience. We had walked in without any appointment, but they still were able to give us a personal experience. They were thoughtful, had the right advice and moreover get us the right product. Definitely revisiting them for future jewelry needs.
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July 2023 by T P.
I'm sitting in the store as I type this. I waited years to have my rings resized and they took 5 minutes to ruin my wedding band. On top of that they are blaming the original jeweler for the mistake. Waiting to see how the engagement ring turns out but don't have high hopes. So very disappointed.
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June 2023 by H Town
Had a consultation with John regarding a damaged piece, and he honestly laid out the pros and cons about repairing vs buying a replacement at the original store. I'm grateful for that! At least I came away with some ideas for future design projects. I'm sure my husband will like that. ?
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June 2023 by Yi Liu (Moonrabbit)
I walked in JewelSmiths to get my two platinum bands polished. The experience was smooth. They texted me on the same day to inform me that the rings were ready to pick up. I was amazed by the great job they did. My rings were polished so well and look absolutely new. All folks in this shop are so friendly and knowledgeable. I will definitely go to them again for other jewelry services.
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June 2023 by Susan Satterfield
Jonathan is exceptionally nice and extremely helpful. We brought jewelry to be repaired and nothing was too much trouble. I will never go anywhere else for jewelry again!
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June 2023 by Lisa Stone
I wanted to add diamond bands to my engagement ring. Jonathan designed and created exactly what I wanted. Very pleased with the entire experience.
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April 2023 by Davina D.
I worked with John to fix my wedding band and what I received was more than my expectation. John and team are super knowledgeable. They are honest, respectful, and responsive. If you're looking to fix a piece of jewelry, or get a new one I highly recommend going to JewelSmiths.
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April 2023 by Diane Trovato
This is the only jeweler I will ever use. Jonathan and his team are extremely professional and knowledgeable and always very helpful making sure that their customers always walk out of their shop with a smile on their face. From repairs to new designs you will never be disappointed by the service they provide.
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March 2023 by Melanie King
What a great jewelry store in San Ramon! Jonathan offers service and quality at the highest level. Their diamond engagement ring selection is beautiful, and his custom jewelry work is the best I’ve seen! When working with JewelSmiths, you work directly with Jonathan as your personal jeweler and his years of top notch experience. You feel like the VIP! I came here to have a few pieces redesigned and was so impressed by his work, my husband and I have been back several times just in the past few months! However, the most special piece that I just received, is my newly redesigned engagement ring in which I added a diamond that was made from my mothers ashes. I was told that it would be back in 4-6 weeks (which is standard time when you create a custom piece) and I got it in 2 weeks! Jonathan even used my old ring setting and added a cubic zirconia to it, so that I could have a ring for vacation, for free! So kind and thoughtful! I highly recommend!
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March 2023 by Chelsea Spencer
Jonathan and the JewelSmiths team is absolutely amazing!! They helped turn family heirloom jewelry into two beautiful rings! He listened to our thoughts, shared his ideas, and helped us create items that we are truly excited about! We highly recommend Jonathan and JewelSmiths and will definitely be back for any and all future needs!
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February 2023 by Melanie K.
What a great jewelry store in San Ramon! Jonathan offers service and quality at the highest level. Their diamond engagement ring selection is beautiful, and his custom jewelry work is the best I've seen! When working with JewelSmiths, you work directly with Jonathan as your personal jeweler and his years of top notch experience. You feel like the VIP! I came here to have a few pieces redesigned and was so impressed by his work, my husband and I have been back several times just in the past few months! However, the most special piece that I just received, is my newly redesigned engagement ring in which I added a diamond that was made from my mothers ashes. I was told that it would be back in 4-6 weeks (which is standard time when you create a custom piece) and I got it in 2 weeks! Jonathan even used my old ring setting and added a cubic zirconia to it, so that I could have a ring for vacation, for free! So kind and thoughtful! I highly recommend!
