HomeGoods offers an ever-changing selection of amazing finds at incredible savings. Customers can explore aisles of different styles, touch and feel the high-quality craftsmanship of each item, and bring it all home the same day, knowing they saved more than they ever thought possible. The stores are consistently well-stocked, clean, and organized, making for a pleasant shopping experience. Customers frequently find "must-have" items and unique decorative pieces for their homes and outdoors, often at very reasonable prices. While the stores cannot be shopped online, the in-person experience is described as thrilling, with the opportunity to discover new projects, passions, and adventures. Customers are advised to save their receipts, as returns can be difficult without them, and to thoroughly inspect purchases before leaving the store.