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March 2024 by Chris F.
Service is consistently poor, often with an attitude and they want to get away with the least amount of time invested as humanly possible. The manager should drop by Ace Hardware down the street for an education.
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February 2024 by Gabriel Cassetta
They never pick up the phone
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February 2024 by Michael Jost
The nearest store to my parents home is the worst! Thank god Home Depot has many locations. God is my witness and on this public review, never never never will I come to this location again!!!
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February 2024 by Meg
Had some issues finding items but Tim was so kind to help me. Great gardening section and packing supplies are always stocked!
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February 2024 by Mike J.
The nearest store to my parents home is the worst! Thank god Home Depot has many locations. God is my witness and on this public review, never never never will I come to this location again!!!
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January 2024 by Peace Love
Hands down the worst Home Depot in the bay area. After walking in, saw a group of workers chatting away so I waited until one of them would look over so I could ask a question but none of them three did until I raised my hand a minute+ in. I also stopped by the paint department and no help neither. Lastly, went to lighting, saw another two workers chatting and when asking them if there’re more 4w batteries they were rudely stone faced and said basically if it's not there then it's out of stock wth so I ask further "could you please check if there's more in the inventory stored above" and two long seconds after he said we don't. The workers here are the most inconsiderate, incompetent, lazy and selfish assembled group ever.
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January 2024 by Peace L.
Hands down the worst Home Depot in the bay area. After walking in, saw a group of workers chatting away so I waited until one of them would look over so I could ask a question but none of them three did until I raised my hand a minute+ in. I also stopped by the paint department and no help neither. Lastly, went to lighting, saw another two workers chatting and when asking them if there're more 4w batteries they were rudely stone faced and said basically if it's not there then it's out of stock wth so I ask further "could you please check if there's more in the inventory stored above" and two long seconds after he said we don't. The workers here are the most inconsiderate, incompetent, lazy and selfish assembled group ever.
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January 2024 by Troy Draper
Something for everyone....
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January 2024 by Keith Sutton
Good products and prices, horrible service
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January 2024 by Greg Martin
The store is easy to navigate found exactly what I needed and went through the self checkout. Was in and out very fast
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January 2024 by Dhruv Patel
Worst customer service of a hardware store I have been to. Took 20 minutes for an employee to come help open a locked cabinet for a stud finder and a separate associate did not know how to help with an electrical and lighting issue
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January 2024 by Marvin Medina
If you're Latino and don't mind Home Depot making you feel like a thief and low when you're there to shop than this is the place which I will never set foot in again.I went to use their restroom and I was washing my hands this Home Depot employee walks in and just stands there looking at me until I walked out. Way to go Home Depot on putting a potential customer down.
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January 2024 by renee m.
We are in the process of building an in-law unit. I am still selecting kitchen cabinets. I got one quote on two brands that I knew might be out of the price range I want to spend in this unit but I thought I would check as it is a small kitchen. I have done 4 kitchen remodels (and whole house remodels) in the past but the last kitchen remodel was several years ago and I know prices have increased a lot. This is not a large kitchen so the higher end cabinets came in only slightly over my budget so I thought I would set up time at HD and explore kraftsmaid, we have these cabinets in another area of our house and they have held up well. I showed up to my appointment and no was one there, I asked some other employees if they knew the person I was seeing and all said they had no idea who she was. At about 15 mins after my appointment should have started a women showed up and my appointment was with her. She was a bit flustered she indicated she had another appointment in 15 minutes as she did not think she had anything on her calendar. I could tell she was rushed but she did look up my info and confirmed I did in fact have an appointment. I explained how I got another quote, what my max price range was, and then she told me HD stopped selling Kraftsmaid a while ago as the quality was so poor. It is odd if you go to the kraftmaid site and search for locations this one comes up AND if I search on the HD site in this location Kraftmaid also shows up. She shared a little info on the other lines they carried and then told me the cabinets would cost between 30-40k - for a kitchen size around 12*12 with nothing very special (about 10 cabinets), when I used another tool by Lowes it showed the cabinets would be 10-12k and I was expecting 15-25k. She then pulled out a sheet that she highlighted but did not hand it to me based on the sq footage and it indicated 8k-21k. She said something like I don't want to waste your time or mine but our lines are the same cost as Plato (a top of the line cabinet maker). I was disappointed that I took time out of my day when it was clear that Home Depot did not want my business. Really poor service and experience, she should have just been honest that even though she only had two appointments for the entire afternoon she somehow double booked. She clearly did not want my business.
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December 2023 by Ian Chronister
Typical Home Depot. Has most of what you are looking for and staff is generally friendly. A lot of the plants I buy from here tend to die, though
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December 2023 by Maria Carazo
My husband and I were helped by a great employee. He went above and beyond to get the item we needed.
