-
October 2023 by kadii bonill
THEY DONT LET YOU GRIEF IN PEACE ‼️TREATED MY FATHER AS IF HE WAS A PIECE OF MEAT. after making the hardest decision of my life to proceed with my fathers comfort care they start harassing us over the phone hunting us down in the hospital following us around like leaches not letting us mourn in peace. wanting to change our comfort care plan until 1 am after fighting with them for over 20 hours getting supervisors and requesting new staff did we come to a agreement
-
July 2023 by Jarrod Moran
They told us they would transfer my father in laws body to the funeral home once they took what they needed. They lied. They took him back to the hospital. Liars and leaches.
-
November 2022 by Kelsey Manley
Horrible experience with this company. Nobody responds to Instagram messages and they leave people on read. You can see that someone is typing, suddenly they stop typing and zero response. Many people I've spoken to have said they find out about their events at last minute. They never advertise events on their Instagram either, only after they have already happened. Their website doesn't mention most of the events that are posted on Instagram. When someone did message me back when I asked about the next event, they sent me their website with an event that happened a year ago.Researching the company on Glassdoor, the reviews say management is terrible, they don't care about patients only the organs they have to give and says they do not care about their workers, no holidays off, no training for their staff, and nobody cares from the bottom up. This doesn't surprise me as they cannot even respond to an Instagram message and when they do it is the incorrect information!!
-
September 2022 by TARAMA Walton
So far I can’t say, this is a good experience? It’s been 7 days. My son has rare blood type in I been sleeping at the hospital until he goes to the corner office, hospital staff not here for me, they said: no more food trays and mean it , because it’s been 24 hours of no service! when ever I get up for bathroom they complain, because of Covid-19’s new rules! they let people walk in hall way but I can’t leave room
-
November 2021 by LINDA LEALAO
My mom past away suddenly last year at Kaiser Redwood City. The thought of having our moms organs donated never came across our minds until Donor Network met with us. When they told us what their organization does, without hesitation we said yes. Our mom always said “it is more blessed to give than to receive” and we know she wanted this to be her last good act in life. They were very empathetic and comforting through the whole process. No pressure was given on us. They educated us on what was going to happen and always kept us in the loop. Til this day they keep in touch and I couldn’t be anymore grateful for them. They are amazing. Thank you.
-
September 2021 by Steve D.
There is no greater gift, than the gift of life. The ability to heal, the hope of recovery, and to save lives. Donor Network West is a non-profit organ procurement and tissue recovery organization, with HQs in San Ramon, CA. It services parts of Northern California and parts of Nevada. Procedures are conducted everyday to recover organs and tissues for transplant or research.
-
July 2020 by Linda L.
The staff at Donor Network West is incredible. They made this whole process smooth and easy and always kept us updated with our mom. Thank you all for taking good care of her. I know she is grateful to give the gift of life to those who need it. You all have a special place in our hearts. Thank you.
-
May 2020 by suzanne feyock
My son past away yesterday. These donor people were outside his bed in icu before the doctor finished pronouncing his death like leaches.He had liver biopsy 6 chest xrays blood draw every hour tons of meds. It was horrible.
-
July 2019 by Michael Freise
A great organization that saves and heals lives! Dedicated and professional staff that respect and support Donor Network West's mission.
