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February 2024 by Whallen F.
Going through a bath remodel and needed closet doors . Apple Blossom was recommended by my contractor so my wife and I headed over there . Greeted as soon as we walked in by staff and directed to Tony who was the door guru. He answered our questions and we ordered the necessary doors . Subsequently , we had questions about hinges and handles which Tony answered to be our satisfaction . He was awesome and made our whole door experience informative and enjoyable . Customer service to the max and a great personality. If you need assistance , Tony is "the man".
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October 2023 by Jim Feaster
Great selectionAccomidate staffThe staff very knowledgeable on store productsStop and see ....
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June 2023 by Gina C.
Tony never provided door quotes after we spent an hour at the office selecting the doors. No reply to my emails and several phone calls.
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May 2023 by J L.
The service from Kristen and Melissa at the counter was excellent. Some other office workers there are less customer-friendly. It is worth waiting for Kristin or Melissa, if necessary, especially if your order needs some adjustment after it arrives.I ordered stain-grade red oak window and door trim. Most of it was fine but there was one piece had to be exchanged because it was too deformed. A few of the other pieces had some minor tear out from the knives at the mill but I was able to correct that with sanding and filling. The quality of the molding seems to have declined since I last ordered it several years ago.
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September 2022 by Hermin L.
Great moulding store with lots of options and good pricing. Staff is friendly, helpful and knowledgeable....until you get to the door person, Tony. He has never responded to any of my emails. Not even once the three times, on different occasions that I've reach out to him for quotes. Not even an acknowledgement. Perhaps my request is not as profitable for him hence no response. Doors are literally one of the main products this company sells, yet here was my experience.
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July 2022 by Jenner B.
You need trim for your doors and windows? This place is perfect for you. They have most of what you need in stock. If not they can order it also, the staff is very knowledgeable... "I need ... I kinda want this ... I'm building this exterior,..." if you have these questions, they can advise. They are nice too. Nothing more to say...
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October 2021 by Himanshu Narula
Excellent place to buy baseboards, moldings etc. excellent people as well.
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October 2021 by Dave K.
Great selection and service. Melissa helped us pick out and order some Emtek cabinet pulls, and door hardware. She was very responsive and polite. Everyone else who works there is friendly too.
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September 2021 by Stephen Nault
I love the service and quality that Apple Blossom provides the San Ramon Valley. Pocket door with predrilled mortise prepped panels with dozens of styles and colors. I think they sell the best closet sliding doors...standard sizes to 96" high and everything between by special order. Soft close hardware and mirrored on both side, brilliant, it illuminates the inside of the closet by reflecting light.Great owner (Don) and long time employees (Denise, Tony, Alex, Melissa)
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August 2021 by Richard S.
If you need crown molding or base board skip Home Depot and Lowe's and head to Apple Blossom. The staff is friendly and knowledgeable, and the prices are great. They had our order pulled and ready in no time. Also a great selection.
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July 2021 by Beverly C.
My experience with Apple Blossom was very disappointing. I ordered a set of custom French doors through Tony, the office manager and Apple Blossom's door specialist. He originally gave me a diagram for determining door handedness which did not state whether the door is viewed from the interior or exterior of the house. We both agreed that it would be clearest if I just showed him which door I wanted opened on a set of French doors in their showroom and he would determine which handedness that was. Based on two separate demonstrations within a week, he told me the same "correct" handedness for my needs and typed up the order accordingly. However, when the doors arrived the handle was on the wrong door based on what we had agreed upon. When I contacted Tony about the problem, he sent me the order documents which matched the handedness he told me I would get, but not what he showed me I would get during the two demonstrations. He also resent the same unclear diagram that I had originally told him I didn't understand when I visited their showroom. He stated that I should have reviewed his order for accuracy before buying the doors. I responded that I had trusted his expertise to advise me correctly based on the two demonstrations and felt that it was unnecessary to challenge his assessment as the door specialist. His response several times was "Well, I have an email from you authorizing the order." WOW. As our conversation continued, his demeanor became increasingly rude and aggressive and I was uncomfortable dealing with him. I ended up having my husband contact him to attempt to resolve the problem and Tony ended up emailing him instructions for modifying the door, but this would incur significant labor and material costs. My husband offered to bring the doors back in to Apple Blossom so that their professionals could complete the modifications, but received no further response from Tony or Apple Blossom. As a customer, I don't mind spending a little extra to support our local businesses and I love finding companies that provide great customer education and support in our community. Unfortunately, my experience with Apple Blossom was very poor and I recommend taking your business elsewhere. We've already contacted Dolan Lumber in Walnut Creek and Ashby Lumber in Concord and they seem much better prepared to support our next project of replacing all of our interior doors and closets, so there are other local options.
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July 2021 by Aman G.
Great customer service and helpful staff. They're so good with keeping you updated on the progress of your order. We were on a tight timeline and they really came through!
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June 2021 by Larry B.
UPDATE ...Ok next day ....so the scratches are a glue type material but going over glass with a razor blade removes the glue, but it definitely some pretty tough stuff. The solution to the round door pulls was to silicone them in since interference fit is not an option...3 doors done and seems ok. So I eventually spoke to the owner Don and we had a lively discussion....to say the least but we finally came to the fix. I have upgraded my review but the delivery and initial issues still stand out.....also supposedly the glass was suppose to be filmed for onsite removal.....that didn't happen from the manufacturer
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April 2021 by S Vegi
Friendly and worked hard to get me what I needed. At this point in time, when the trades industry is booming and people can get away with terrible customer service, friendly and helpful is greatly appreciated.
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January 2021 by Jane V.
Great selection and nice people to work with. Getting matching trim for a 100 years old is not easy but they find it
