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January 2024 by Janinne F.
Such a convenient way to deal with DMV issues. Not much wait time very experienced, kind and helpful staff.
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January 2024 by Adam L
Closes at random.
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November 2023 by Jessica R.
I would literally give zero stars if I could. AAA towed my car WITHOUT ME BEING PRESENT. WITHOUT SHOWING ID. THEY SHOWED UP AND TOWED MY CAR. I had no idea what time the car had been towed. No one called me. Nothing. Absolute shit service. Absolute shit business.
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November 2023 by Larry M.
Went in for DMV Services on this trip. Checked online first to determine method of payments accepted, took awhile to find it- cash or debit, credit has a service fee. I've used this office for DMV services before, and they've ALWAYS been efficient and friendly.
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October 2023 by Andira Desouky
If you are a AAA member, go here for your DMV needs like car registration. They are so nice and it's super easy and convenient.
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October 2023 by Patrick H
Scheduled a DMV appt at this AAA office. Was to transfer a title. They were on-time and the agent really helped explain everything we needed to do (where to fill out the forms). Done in 15 mins and had the new registration in hand!
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October 2023 by Robert Cunningham
Fast efficient and they can do a bunch of stuff here.I got an international driver's license in about 20 minutes and it was a smooth operation.They don't have the travel books anymore I guess they've gotten rid of all those.A huge timesaver over the DMV for sure.
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September 2023 by Cam Nhung Tran
Update:After 3 months of going back and foward with AAA, I really happy with the results. I appreicate you guys keeping your word and doing the right thing.Orginal:I have been a loyal customer to AAA for over 10 years and even got my family and friends to switch over. Even though they were a little more expensive I still trusted that they were a good company. I don’t think I’ll ever recommend AAA again ever to anyone. Not only has the quality of service gone down through the roadside assistance but also their claims department. They have pretty dishonest people at their field offices. I’ve had one of the most disappointing outcomes of my insurance claims so much that I want to switch to another carrier. I guess they don’t appreciate my business anymore and they just lost a lifelong customer. They say they care, but they really don’t. @MercuryIns you just gained a new customer.
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September 2023 by Jayachandran C
Went for. passport photos. It was very quick however the photo quality wasn't great.
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September 2023 by Art B.
Had to get my auto registration renewed was in and out in 3 min.. Previously when living in Monterey, the wait at AAA was regularly 60 minutes plus. Nice job San Ramon
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September 2023 by Moses V.
Always great customer service when going in to deal with any DMV related matters, which was the primary reason I got membership. Also the roadside assistance has come in handy several times too. It's such a relief now going here instead of the DMV!!
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August 2023 by Lynn Green
Greeted at the door. They gave me a status of my wait time. I had my new boat registration in about 10 minutes vs spending way too much time with DMV's website and getting a cryptic error message. Staff was extremely friendly and helpful.
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August 2023 by Marcellus Gathright
Great customer service from check in to the front clerks. Great staff. Patiently walked me thru the re registration after a couple of years with a non operationaled vehicle.A+
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August 2023 by alberto perez
Best service to date with an I durante company…courteous, friendly, knowledgeable and very helpful! Your rep is an ace! Thank you!
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August 2023 by Yuri H.
Excellent quality customer service. A great alternative to DMV. Also, they offer a huge array of services.
