The Xfinity Store by Comcast in San Rafael, CA, offers a variety of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment. Many reviews highlight the excellent customer service, with staff members like Tia and a friendly greeter praised for their kindness and problem-solving skills. While some customers experienced longer wait times during busy periods, the quick and effective service received by others, including a particularly notable interaction with a staff member who resolved a complex issue rapidly, showcases the store's commitment to helping customers. Overall, visitors appreciate the welcoming atmosphere and helpful assistance at this location.
Long wait but agent explained things to me and worked out my problem. Thanks! Difficulties I had were due to procedures set up by upper Xfinity management, not store personnel.
February 2024
This remodel store is beautiful! They are very well designed, and the system is great! Love it! Good job! ???
January 2024
Terry and Robert, thank you so very much for working on Sunday. The installation was very quick, an apology for the lack of communication ?, it was a pleasure to have you in our house, we hope you liked the carne asada.
