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December 2023 by Scott C.
Valvoline is the best place for quick service, especially for oil changes. The staff is professional and friendly. They always go above and beyond my expectations. I have never had to wait long.
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November 2023 by Nina B.
Belen was awesome went here for an oil Change. Upon arrival there were at least fiva cars ahead of me, after about 15 minutes I was in and out. Belen was very kind and answered my questions with no hesitation. I will definitely be back..
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November 2023 by Elizabeth Cleere
My first visit to Valvoline in San Rafael was my best quick oil change ever! The employees who serviced my car (Jonathan and Jesus) were friendly, professional, and competent, and I never had to leave my car. I'll definitely be doing back and recommending friends!
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November 2023 by Anh B.
Depends on what hour you go... I went at 10am on a Thursday for a quick oil change. Was there for 75 minutes sitting in the car. Once you check in there's no way to leave either. The oil change itself was fine.
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November 2023 by Dave Wexler
Had a great experience at the San Rafael site. Patience the manager there was terrific to work with. I was in and quickly and efficiently
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September 2023 by Miranda K.
I've been here three times the staff is always knowledgeable and friendly. I can always find a coupon which makes it a great price, but most importantly it's my dogs favorite errand to run with me. Dogs primarily see with there nose so going somewhere like this is always an exiting adventure for him. The employees always treat Rafi like a VIP showing him lots of love and plenty of snacks. 10/10 dog adventure if you don't have time for a walk or your foots broken.
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September 2023 by Renee Viv Sismar
Went there yesterday 9/7/2023 for a change oil, now im having check engine lights ON, now i dint have a car to use for work and needs to send the car to dealership for check up. So frustrating.Service: Oil change
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September 2023 by Todd S
This place is legit! I feel like I just went back in time to a 1950s all-service station. They got me in and out in 15 min. Awesome experience and great customer service!
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September 2023 by Christian Keith (Christiano)
Place is pretty reliable. I e been a few times now and the guys there are very on point. They’re knowledgeable , professional and friendly. The people make the place it’s a bit over priced but it’s Marin.
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August 2023 by Shelly Reynolds
Great staff!! All super nice and respectful. They work as a team to get you in and out faster & they do it well. Definitely would recommend!!
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August 2023 by Prem Byrne
Wow, expensive as hell and no price given till the vehicle is in the service bay with the hood up and all my info entered in their system. I feel slimedService: Oil change
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August 2023 by Brian B.
Avoid this place like the plague. I used to use them when they were Pennzoil and had no problems whatsoever. I used them last year to do a simple oil change and then within a few days I noticed oil stains on my driveway. I returned there and they looked at it and realize the drain plug was not installed correctly.After complaining about their poor service and the new oil stains all over my driveway, they give me an 800 phone number to call to lodge a complaint. I do this and then they promise to send me a coupon for a free synthetic oil change with an expiration date of 12/31/23. I go in yesterday to the shop in San Rafael and show them the coupon for the free oil change. They then do the oil change and I give the coupon to the technician. Long story short they scan the coupon and the manager says the coupon has been used before but they have no idea where or when it was used. It's been tacked up on my bulletin board since I received it! So they finally offer me 15% off my oil change for a grand total of $100. I paid and got the hell out of there. This business is scamming people right and left - just read the many one star reviews and stay away from these criminals. Don't say I didn't warn you!!
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July 2023 by dancinchicka13
I've never been to one of these before where you stay in the car and drive through. It was so fast and easy. The workers were all very nice and helpful; if the light skin employee that checked me out (transactionally) lol sees this...you are one of the finest men alive. ?
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May 2023 by Isabella K.
So quick and efficient! Michael checked me in and he was extremely helpful and kind! Jonathan and Vanessa, who completed my oil change, were equally great. Will definitely come back! Thank you all for the excellent service :-)
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May 2023 by Brian Hood
Patience, the shop manager. She completed oil change. Noticed the window brake light unit was loose and offered to tighten screws. Great service!Service: Oil change
