“The new ownership couple Team at the Postal Palace is outstanding! Very pleasant to work with, highly efficient and very reasonable. They can take care of all your packing needs, from extra large to small,”
“This is a great store. I frequently come in for printing projects. They’ve always turned out great, with the team there going above and beyond to help. Grateful for this place in our community!”
“I came early to the Staples in San Rafael and was greeted by a smiling cashier who (at checkout) verified that I had the right printer ink cartridges. Very quick and friendly service- easy to find what you need.”
“I went in to this post office today needing help sending a package to a loved one overseas. Demetria did a wonderful job explaing the proccess of how long it would take to get there as well as how to track it. She made the experience really easy for me and I hope to have her help me again. More people with her work ethic and level of care should be hired. Overall a wonderful experience and stellar customer service. Thanks again Demetria.”
“I had two sets of business cards made, one of them at the last minute. The lady who served me said she could print and cut the second, last minute set, while I waited. It took a minute or two, and that was it. And she wore a beautiful smile one her face the whole time.”
“Andrew and the team at the UPS store have been kind, friendly, and professional. They have helped me forward mail that I needed when I was not able to be there. Highly recommend them.”
“This is the best post office in my opinion, rarely have i had to wait longer than 5 minutes. The staff has always been very polite, professional, and fast without feeling rushed.”
“Had a great experience at this UPS location. Manny was super friendly, professional, efficient, and went above and beyond to help with my shipments. Highly recommend this spot - shoutout to Manny!”
“I don't use use the post office much, but when I have a choice, I use the Terra Linda Station.
Not only is this the closest post office to me, but (most of the time) the lines are short, and the employees are friendly and helpful.”
“I ship things almost daily for my small business and I have to say -- this is the best, most efficient post office around. And I have frequented many Bay Area locations over the years.”
7AM - 12AM
830 3rd St, San Rafael
Shipping Centers
“It was so nice to walk into a store like this and be greeting in such a friendly and nice manner by the FedEx employee on duty. It was early in the morning yet he was very cheerful and helpful. I wish I knew his name. He was working at 8:30 am in the San Rafael CA office on 4/11/23. Anyway I really appreciate his upbeat manner and the fact that he helped me figure out which box and which service to use that would meet my needs. Thank you for hiring considerate employees like him. PS His parents raised him right (Written by wife of Steve.)”
“This thief made my coworker uncomfortable and when I asked her not to do that because its unnecessary, she walked out stealing her print outs, already notified sheriff but want other ups stores to beware this person who has issues clearly.”
“I had the best customer experience ever with Yameen! I made a mistake with a package I’m sending and he saved my day and fixed it quickly!Thank you so much for being such a wonderful and helpful person!”
“I went into Pak Mail today in San Rafael and was entirely impressed with the staff person who helped me (Alex). The place has a friendly vibe as well. 5 Stars Plus!”