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May 2024 by D R.
This was my first time purchasing a home. At first I wasn't sure it was a good idea. I reached out to Ryan to see what I'd qualify for and we discussed the pros and cons of buying versus renting. I never felt pressured to buy a home. After much reflection I finally decided to go for it and made an offer, which was accepted. Ryan was very helpful and a total pro. He really went above and beyond. I'll definitely be sticking with him whenever I refinance and will recommend him to anyone I know who's buying a home. I felt like I was treated as a person and not just a business transaction. He took the time to get to know me and establish a trusting relationship. That's extremely valuable for such an important decision as purchasing a home. Thank you!
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January 2024 by John S.
Ryan is very knowledgeable and professional. He was able to assist me throughout the entire mortgage process and ensure that I was able to close on time. Ryan and his associate Jada is the A team. I will be doing business with them again for my next real estate investment. I cannot thank them enough.
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December 2023 by Lynn Rey
Ryan and Jada are the best!!! They are so kind and pleasant to work with. And get the job done !!!
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November 2023 by Lynn C.
Ryan and Jada are the best!! Total pleasure to work with them. They make easeful what could be stressful.
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July 2023 by Jonathan Lancaster
I have nothing but good things to say about Ryan Lugbauer and Pro Mortgage! Ryan was responsive, professional, and did a great job of communicating via email and text what was going on throughout the whole mortgage process. His assistant Jada was amazing and was always on top of all of the details, and made things go like clockwork. I would highly recommend Ryan Lugbauer when you're looking to buy a new home or refinance your existing mortgage!
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July 2023 by Jonathan L.
I have nothing but good things to say about Ryan Lugbauer and Pro Mortgage! Ryan was responsive, professional, and did a great job of communicating via email and text what was going on throughout the whole mortgage process. His assistant Jada was amazing and was always on top of all of the details, and made things go like clockwork. I would highly recommend Ryan Lugbauer when you're looking to buy a new home or refinance your existing mortgage!
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May 2023 by Roberto M.
Ryan, Jada and the team at ProMortgage were extremely helpful throughout our home purchasing journey. They came in with all the right resources and were able to answer all our questions no matter how insignificant they might have seen. They were able to get all paper work in on a timely manner and were able to walk us through every part of the process, not just the financial part. Asa first time home buyer everything seemed scary but dealing with Ryan and team my wife and I felt at ease until closing and even after they have followed up to make sure we are doing great in our new home. Ryan and team Thank You for helping my wife through this huge milestone and also helping us stay in our city of San Francisco. I would highly recommend Ryan to help with any Mortgage needs you might have. We will continue to work with him on any future needs we have. 5out5 on all aspects.
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December 2022 by Erica Maldonado
Ryan's team was all around amazing to work with. As a first-time home buyer they educated me on the entire mortgage process step-by-step. During a year where rates in 2022 were rising, he was able to help me get the lowest rate possible. His team was professional, diligent and overall a pleasure to work with. I will be working with them in the future when it comes the time to refinance. I highly recommend.
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November 2022 by Darya O.
You can not go wrong with Ryan and his team. Ryan and his team went above and beyond the call of duty and got me the absolute best deal possible. My family and I would not be able to get any of our homes if it wasn't for how Ryan came through for us. He doesn't just get you a loan. He gets the best possible deal that makes sense to him and something that he himself would not mind being involved in. He is no nonsense, down to earth and infectiously funny. This guy and his amazing team know the market exceptionally well and never stop working for their clients. I will continue to work with these people for many more years to come and highly recommend reaching out to them for their life-changing services.
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June 2022 by John Dale
Ryan has been my contact for mortgages. We recently used his services for a new home purchase and the process was seamless. My brother also refinanced his property and reduced his interest rate by 1%. He's very personable and will definitely use him again for another purchase.
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June 2022 by Chris Colwick
Ryan and his team have been rockstars for us through several refinances and purchases over the last many years. Ryan is knowledgeable, professional and very hands on. No hard sales, only strong customer service and excellent communication from start to finish.
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May 2022 by Michael Zimmerman
Ryan handled multiple mortgages for me and my family over the last year. I have recommended him to multiple friends and my close family as he is top performer, straightforward and honest and always find the lowest cost options for customers, will minimising risk. I have been in the real estate biz for 20 years and worked with 10+ mortgage brokers, I can safely say that Ryan is the best.
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May 2022 by Loukia Karneris
Ryan Lugbauer is a responsive and professional individual. He is very patient and diligent in providing clients with lending information, especially thorough to first time homebuyers, who for the most part require allot of hand holding.Ryan is the most responsive Agent I have worked with, making himself available even after hours - we all know that questions or issues do not limit themselves to working hours -Ryan is always there for his clients and the Real Estate Agents he works with.In short, I would not work with any other Mortgage Broker. He works 24/7 and is always there to advise and resolve when any issues come up.Thank you Ryan for your diligence and service to all!
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August 2021 by marco B.
Ryan did a refinance for us back in 2019 and the experience was excellent. I didn't even know it existed a yelp review for mortgage brokers so I did not leave a review. But I did remember his name when we bought a new home this year. 5 stars again, so it would make it 10.- Best rate net of the conditions I wanted (after shopping around under suggestion of my money-wiser friend).- Always connected - Uses modern digital tools for uploading, submitting, signing and so forth- Closed in 20 something days (which was a big deal because we had sold our home first and we were paying airbnb during home hunting).
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May 2021 by Cristi D.
If you're looking for the typical mortgage professional to do the bare minimum on your loan, Ryan is NOT for you. He is whip smart, creative, and determined to get you the best loan possible for your situation. No cookie cutters here! I know I'm in very capable hands anytime I work with him.I've been lucky enough to have Ryan's help on several refinances. Each time he was proactive and looked out for MY best interest, even if it meant he would make less, for example. Ryan stands out for his passion and deep knowledge of both real estate and finance which make him exceptionally resourceful!
