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February 2024 by Clinton Milligan
Ten Stars because these professionals sell products just to make your life light, bright true north orientators - creators: they walk with you a bit listen to you also and then break it all down: the details ,accessories - make it all make sense bring the future all in to work with your lifestyle and fits your make and model. They sure did make my rough style smoother than it was while on a budget with a discount. Since 1996- I’m sorted it makes sense. Pay for your investments and enjoy them. Thank you for making my Honda -Fit my lifestyle and my purpose How Sweet it is ?✌️
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February 2024 by Kent Bohling
The customer service was next level! I came in with many questions and did not know how to properly fit my Tesla with a good ski rack. I left 30 minutes later with the perfect solution. Thank you so much! I highly recommend this business for all your rack and cargo carrier needs.
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February 2024 by Robert Holcombe
These guys are SUPER helpful, knowledgeable and low pressure. They’re totally focused on helping out, not making money! I’ll be back!
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February 2024 by Velo Felo
Eric (lead tech) installed a DrawTite receiver hitch on my Ioniq 5. After I picked up the car I noticed a rubbing noise coming from the rear in certain conditions. I took it back in and he road tested the car with me and heard the noise. Immediately he corrected the problem and now it is a perfect install. Everyone was very friendly and responsive, even though it is a busy shop. Kudos!
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February 2024 by Loren Kertz
They helped me create a great bike rack set up. They completely the whole project quickly and efficiently. I will go back for my next rack.
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February 2024 by Simon Kao
I was interested in a particular cargo box and via their online inquiry widget, I got a quick text back saying it was in stock. Drove over the next day, and purchased it and they put it up on my roof and away I went. Happy with the product and their service.
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February 2024 by Christian Lepley
Great service and support. I have a unique car for a hitch apparently and they spent extra time to help me figure out best options. Open, honest, and helpful. Highly recommend.
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February 2024 by Alex H.
I am not very active in reviewing of many businesses. I say this only to establish and emphasize the level of superb service provided by Jace today. His assistance went beyond technical as he explained how to get what I needed to repair my, "car topper", a term coined by my wife. The discussion we had precluded the sale of any product or the encouragement to buy from them, but explained the safety issues and manufacturer concerns related to the part I needed. Further, he proffered multiple solutions to my issue and walked me to the exact answer I needed for a self repair. All while providing that rare and kind service that probably belies his nature. I have an usually strong association with my cargo box, probably borne of the connection with the mountains and the excitement I feel when putting the box on the racks. It means that, not only, is my cargo box is appreciated for its functionality and its purpose it has in creating more room for my family and mutts, but for the emotion it begets. This is trite, the connection we have with things that we associate with fun and recreation, I know this, but its real to me. So, thanks my man. You've earned a customer for life and I'll not dare go anywhere else for my future car topper needs.
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February 2024 by Gary Ragghianti
I have Ben a customer at Rack N Road for several years and through several cars. I recently has a hitch and rack installed on my current car. Everyone I interacted with was pleasant, knowledgeable and most importantly competent.They kept me advised of when the parts would come,when the work would be done and all worked seamlessly. I recommend this place without hesitation.Gary T Ragghianti
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February 2024 by Allan Brown Sr
I had a great experience there last week . The staff was friendly and very knowledgeable.
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February 2024 by Tom Whalen
Great service. Super helpful getting me what I needed. Questions and scheduling were done via texts quick response time
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February 2024 by Ray
Great experience. Set up appointment to have my Amazon NATURENEST car toptent installed. They were professional, timely and fair priced. Definitely will hirethem in the future. Thank you Rack N Road for being pros and making the process smooth and painless.
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February 2024 by Alex Capasso
Had a trailer hitch installed on my Bronco Sport. Easy purchase. Easy to schedule the work (via text message/website).Install took 30 minutes longer than expected, but no big deal. Very easy. Would do business with again.
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February 2024 by Tate Thompson
Great selection of gear, friendly and extremely helpful staff!
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January 2024 by Teressa D.
Amazing staff who went the extra mile for me as well as how accommodating they were to the other customers in the shop. Excellent!!
