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November 2023 by Wade Patten
I highly recommend O'Neil Custom Bags & Embroidery for your promotional product needs. I recently worked with their team to design custom bags for my company's annual conference. The experience was seamless from start to finish. Their account managers are responsive, creative and provide options at multiple price points. The quality of the final product exceeded my expectations. Our custom bags were ready on time and looked extremely professional. O'Neil's expertise and attention to detail ensured our conference was a success. If you're looking for a trusted partner for custom embroidery, screen printing or promotional products, look no further than O'Neil Custom Bags & Embroidery. They will not disappoint!
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September 2023 by Daniel Henn
I found O'Neil through an internet search and reached out about creating our bags. I dealt with Jamie and sent him our artwork and he turned the design within a couple of days, Once we confirmed the names, the bags were custom made (a lot of colors to pick from) and then embroidered and shipped within a week. Transaction was done over emails and was pretty seamless. The bags are excellent quality, the embroidery is perfect.
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March 2022 by Mark Lubamersky
Jamie does a great job with bags and embroidery. Outstanding design workmanship.
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November 2021 by B. King
I've been trying to order a custom bag from them for over a year. They don't answer the phone, reply via email and never follow thru. I suggest if you are not local - buy from someone else. Very dissapointed. (If they ever follow thru I will gladly update my review)
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September 2021 by Mia G.
0/5 stars for poor communication and management. Dropped off the items to be embroidered and heard nothing for one month. I called and emailed multiple times with no reply. Finally, I got an answer on the phone and said they would send a proof that I could approve and have the order completed same day...after they already had the items for a month. Never got an email. No one answered the phone again, so I ended up showing up at the shop to take my items after they told me it would be finished 3 days prior. The items were not embroidered when I showed up and said they would embroider them on the spot when I was in the shop. I ended up canceling the order and will be going to a different company. Why does it take your customers standing there in-person to make sure you completed an order? Don't waste your time.
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April 2019 by Kevin White
I have found Jamie and his crew incredible to work with. Customer service is a priority.
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March 2019 by Milton Davis
Top notch quality, best embroidery period !
