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“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
10AM - 7PM
996 4th St, San Rafael
Mobile Phones
“The entire team is incredibly warm, welcoming, helpful, and patient. I had a tricky phone transfer to Verizon, and they made the process so much easier. Silvia helped me the most—she was fabulous, even putting on the screen protector perfectly! Jesse and Denise were also awesome in getting the process started for me, and they even moved my appointment time earlier.
Thank you all so much for your help today—I really appreciate it!”
10AM - 7PM
835 4th St, San Rafael
Mobile Phones
“Went for assistance transferring all data from a Samsung to an Apple device. Jessica was knowledgeable, patient, and very helpful. It was a fairly quiet morning, and everyone was very pleasant and professional.”
“Great place to buy a new, discounted refrigerator, washing machine or stove. I had no idea this existed until a friend mentioned it. BB outlet is a great place to score a new but slightly imperfect appliance for a discount- they've got a selection that changes every week.”
“The team provided me with a simple service. I went in to see the cost of an upgrade and they explained my options. I ended up having to order the phone because it didn't have the color I wanted. Thank you for waiving the activation fee! The Corte Madera store did not want to give it up. I even upgraded my daughter and son's phone thanks to there being no activation fee.”
“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”
11AM - 5PM
473 3rd St, San Rafael
Mobile Phones
“My daughter broke her screen and gadget pro fixed it super fast. We dropped the phone off and grabbed burgers. They had the phone done and ready for pick up in 45 minutes. I also got a screen protector for only $10. It was the best deal in Marin/Sonoma.”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”
10AM - 8PM
700 Du Bois St, San Rafael
Mobile Phones
“Wonderful service! I went to the San Rafael store to purchase a mini refrigerator and received service immediately, purchased the mini refrigerator, and was literally out of the refrigerator in 5 minutes. Amazing service!”
“I recently went in to switch phones with the same line. Both woman working behind the counter we're very kind and professional. It was clear that the employee helping me was new, but she did a great job asking for help and was able to assist both my brother and I with ease. There must be new management, and it shows. You're team is going an excellent job, especially during these stressful times.”
“There is a wide variety of different goods including groceries. Way too many people complaining about the store and employees. They are hard workers and not relying on the government for money. Just about every store in Marin needs workers. People on Nextdoor are always complaining about stores not having enough workers. As the cost of living here is ridiculous so it's hard to find workers. Be kind to the workers and if you can't do that, then shop online.”
Mobile Phones
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“A+++++
experience from soup to nuts!
Trevor, the manager, took care of me and walked me through purchasing a new iPhone with efficiency, professionalism and delight.
He's a real resource for AT&T has in front of him a bright future!”