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June 2024 by M Brew
Someone declare this place a national treasure.
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May 2024 by Sylvia Grosneau
I love having them around
Having grown in France where leather trade is highly considered, I am thrilled to have professionals here in San Rafael.
Thank you.?
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April 2024 by David Kendall
May the force be with them indefinitely.
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April 2024 by Janet Elizabeth
I have been taking all my Frye boots there for years, these guys are miracle workers! It's like getting brand new boots, that fit like a glove, everytime. Also, have taken a change chanel bag there for extending the strap into a crossbody bag. Love Marelli Brothers so much!!
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April 2024 by Victoria E.
Too bad they are likely the only shoe repair for miles. After keeping my handbag for an entire week they didn't bother to sew three inches on the strap until after I arrived to pick it up. No apologies; no discount until I complained about the $15 for a few minutes work. When I pointed out that the overlap of the strap was not straight (rushed sloppy work), the guy replies "this is a repair shop, not a factory!" Guess they don't care about customer service.
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March 2024 by Andra Loy Carson
Excellent work, friendly staff and Ron is a genius with Orthopedic work. Also very fast turn around!
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February 2024 by David Edwards
Extremely greatful to the very kind gentleman who glued my daughters broken shoes. Thank you for your help. Will definitely be bringing any shoes I need repairing your way.
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February 2024 by Kenneth Kossan
I have been going to Marelli brothers for 30 years. It was one of my very first stops when I moved here from Minnesota. They have resoled so many shoes for me over the years. I am an avid hiker. I also also walk dogs for a living so you can imagine how many pairs of soles I go through. They have worked on dress shoes, tennis shoes and hiking boots. They even helped me with a my dad's old baseball mitt. I can't tell you how much I enjoy and cherish this business being in San Rafael. As I watch my town change, and not for the better, I can always look to Marelli Brothers and Graffeo Coffee, right next-door, and realize there are some things that are going to be here through it all.
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February 2024 by Nic T.
I took a pair of Chanel boots in because they were squeaking. they said come back in five days we will have them completed. went back it took them 30 minutes to find them. didn't even get to them. went back a third time. nothing done. they said theyd have to remove the sole. over a month goes by. they don't call to tell me they can't fix them but they go ahead and ruin my boots. so my husband went into pick them up. they lied to him. I inspected them when he got home with them and saw how they destroyed them! horrible place with a bunch of liars who destroy other peoples property. If I could give zero stars I would.
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January 2024 by Kelly P.
Really unacceptable service. I brought a pair of heels and a pair of tall boots to be repaired and cleaned. I returned today to pick them up 2 weeks post drop off. I was told that they decided that the heels could not be repaired and the boots had not yet been cleaned. The stitching repair on the boot was also subpar. This was a total waste of my time. The kicker was the attitude that I was given without any apology.
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January 2024 by Ashley F.
Took a high end expensive bag in for a corner touch up and clean. They did not clean the bag and the egdes look worse than before the touch up. I did not pay. Incredibly disappointing service and outcome:
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November 2023 by adrienne foster
They brought my fav pair of lace up boots back to life and looking brand new!
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October 2023 by Meehyun K.
They were great and my shoes look brand new. I had my horse bit loafers resoled, beats the current price of shoes these days. The guys working there are from by gone era. I hope they keep it going.
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July 2023 by ANN T.
These guys are amazing! Not only can they work wonders on old shoes and boots, they can do other things, as well e.g. repair briefcases, backpacks, suitcases, and belts. They even made new feet for my trekking poles! They are the best!
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July 2023 by Izzie W.
Everyone knows this place as a real gem. Great service, addicted to the people who work here, who somehow saved my favorite pair of silver shoes that a 6 y.o child drew black permanent marker on....and made them like new
