Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find a variety of clothing, shoes, housewares, gifts, and furniture in select stores. The store is appreciated for its beautiful women's clothing, especially during the holiday season when it strongly supports Christmas traditions. Customers enjoy shopping there for gifts and special occasions. However, some reviews mention that the customer service team could improve in patience and training, particularly when helping customers waiting in line. The store also has a large, diverse selection, but some customers wish for more sustainable clothing options without polyester. Overall, Macy's is seen as a historic and iconic store that offers a good shopping experience, with helpful staff, especially praised in the furniture department.
