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January 2024 by k y
Came for sister in laws appt. Need way more room in the waiting room!!
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December 2023 by Stan Hutchings
Had 6-week check-up after hip replacement. Large parking lot, easy check-in, free Wi-Fi, short wait, very experienced doctor. Arranged PT, he answered questions I asked and I answered his. We agreed on his recommendations for future care.
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December 2023 by Steve Brown
Still looks brand new
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November 2023 by Juan Ugarte
The medical staff is the best in the world. Specifically, better than the U.K., Europe and Australia.
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November 2023 by Rabbit said
Modern facility, nearby. 1 of 3 KP facilities in the immediate Marin area.
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October 2023 by Cindy White
Spouse had a medical aAppointment and everything went great ?
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September 2023 by Curtis W.
Even though I got injured at work and I've been with you guys for over six years, I I can say that you really appreciate your customers and sincerity, considering you didn't even tell me that my company disabled my health coverage, even though my injuries aren't fully repaired, and they fulfilled my spot unlawfully termination, but you guys care so much when spine injury happens that you would subject somebody on adhd medicine to resort to cannabis club for the street drugs instead of helping them with their sciatic nerve issue next to issue in the spine You guys took the MRIs three different times on the same, and each doctor had the same exact look on their face when they read the other doctors examinations because they all had different examinations of it. Really good eyes Gyse thanks so much for your health coverage and your care. Oh my God thank you.
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September 2023 by Elaine B.
Kaiser dr saved my life. Pancreatic cancer survivor thanks to the diligence of all the staff. From oncology to radiation thru surgery all the bestThanks
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September 2023 by Steve K.
Kaiser san rafael 's imaging dept is pitiful. Been there twice for a 1:30 appointment- right after their lunch break. Over one half our behind schedule each time. Had to leave both times without having scan done due to prior commitments. It's more of a walk in . They possibly get to you when convenient for them.
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July 2023 by Jayne G.
I had ear lobe repair done by Dr. Malika Atmakuri and paid in full the day of the procedure. I'm not a Kaiser member but they assured me that's no problem. Now I'm being billed by Kaiser's billing office, which says it was no record of my payment. I've called repeatedly and finally drove there to get a print out of my record. So....Kaiser may work ok if you're a member, but don't use the cosmetic service if you're not a member. I'm stilling fighting with the billing office. The right hand doesn't know what the left hand is doing there.
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January 2023 by Curt Q.
Yes Kaiser, you've been in contact with me offline, but those conversations were completely unhelpful. Plus, providing your email address is completely useless when my parental rights have been taken away.Since then, the other parent has been asking doctors to rewrite their notes and hide them from me. How is that not a red flag for this hospital? How is that even acceptable?Worse, my son has been killing small animals (not on my time) and getting into fights at school. Why do you think that is? It's because he's not getting the love and structure he deserves and doesn't know the difference between healthy and unhealthy parenting. In turn, the other parent is claiming my son has one ailment after the other in order to get him on drugs to control him. His anxiety is due to trauma, and no one at this hospital seems to acknowledge it, or if they do, they're ignoring it.On the flip side doctors are asking why my son has such an aversion to me, who can't communicate why ... it's called parent alienation, and again, nobody at Kaiser seems to acknowledge it.The bottom line is, my son is being psychologically abused, and no one at Kaiser wants to get in involved because of the legal implications. The truth is, we live in a world where most people care more about keeping their jobs than doing what's right, and unfortunately that includes hospital staff.
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November 2022 by David H.
Years of being a Kaiser Permanente patient experiencing all the medical services, Dr's; triage nurses, pharmacy & so much more with rarely a concern. Easily the most comprehensive, patient-focused medical service provider in the country! I love Kaiser! They care, compassionate, attentive; patient-focused & so good!
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November 2022 by Linda A.
The best. I really like Kaiser. Good attentive doctors and staff.I think Kaiser was so so years ago but they have come a long way.
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October 2022 by Ci2 M.
The worst Release of Medical Information Dept in all of Northern California! 1. They do not verify forms that the doctors complete2. They do not want to open their doors to help patients3. Petaluma/Novato sends all patients to San Rafael but none of them take patients in. 4. Their turn around times are 30 days to get your form back.5. You can never speak to a live person.6. They never return messages.7. Petaluma employees are rude!
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October 2022 by Justice H.
The worst Release of Medical Information Dept in all of Northern California! 1. They do not verify forms that the doctors complete2. They do not want to open their doors to help patients3. Petaluma/Novato sends all patients to San Rafael but none of them take patients in. 4. Their turn around times are 30 days to get your form back.5. You can never speak to a live person.6. They never return messages.7. Petaluma employees are rude!
