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February 2024 by Zacarias Remodeling Construction, Inc
Mr Luiz is a great personHe’s been doing the work in all my cars and trucksHe dose a great job and take care of all detailsI recommend JR Auto Body
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August 2023 by Peter R.
Luis and his team did a great job repairing the damage to my Camry after it was rear-ended but it's their follow-up service that really impressed me. Several weeks after the repair, I accidentally peeled off the corner of the protective strip on the newly repaired back bumper and damaged the paint job underneath. I showed it to Luis and he had the entire bumper repainted at no expense. He even reattached a front panel that I had knocked loose in the time between paint jobs, again free of charge. It's a real pleasure to find places that stand by their work like Luis does. I hope to have zero need for an auto body shop going forward but if I do, this is the only place where I'll take my car.
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August 2023 by Bradley S.
Wonderful staff fast service and cheap prices go over to J R Auto Body you won't be disappointed
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July 2023 by Harry A.
Our MINI had a very dented driver's door when someone backed into it in a parking lot. I got five estimates. JR was low, two others a little higher, two others about twice the JR price. JR replaced the door with a new one, matched the paint perfectly, perfectly fixed a very small dent on the other side at no extra cost, and finished the job exactly when Luis said they would. Definitely a five star operation!
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January 2023 by Leonardo F.
I stopped by the San Rafael location to get an estimate on a hood paint job. I liked the price they offered so I decided to follow up, but they refused to work on my vehicle. They claimed to be too busy to fit my vehicle into their schedule. Even after I expressed I was ok to wait for an opening they still refused. Bad communication and organization, would not recommend.
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July 2022 by Michell Muela
Amazing services. Friendly staff. Fast and efficient work. Please to use their services
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September 2021 by Bob A.
This shop has been working on my car for years I moved out of town now live in American Canyon recently my car was damaged first person I thought about that's reliable honest and responsible what is JR body shop trust me it's worth the drive
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March 2021 by Justin Jacopi
Great service!
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March 2021 by Blanca Tejeda
(Translated by Google) Very friendly staff(Original)Muy amable el personal
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September 2020 by Ben H.
JR Auto Body does excellent work. Great customer service and quick service. I had a collision over two years ago and they fixed it right away looking good as new. Two years later I had an issue with the frame popping out (likely my fault) and they fixed it right away, no questions asked. Highly recommend this place.
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August 2019 by Michael M.
Ive taken both my trucks here for years. Even when I live way up north I will drive them down for him to work on them. I can call out of the blue randomly and he always seems to be able to fit me in. Great prices honest work.
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July 2019 by Brad C.
I highly recommend this place for collision repair. I recently took my Honda Accord in after getting into a fender bender that was my fault, so I would have had to pay out of pocket. They kept the car for a few hours and did what they could to get it back on the road, without trying to keep it and charge me tons of money for repairs I can't afford right now. I don't know any other shops that would have done that for me. If I need any repairs in the future, this is absolutely the place I am taking my car.
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December 2018 by Rodneisha E.
My Jeep looked so good after leaving this shop! Great service! 5 stars! Also the professionalism is superb! I'd come back to this place! Did I mention prices were reasonable!
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December 2018 by Tanya M.
Luis is a liar I have known Luis for over 15 years and began taking my car to him when he was located in the Woodland shopping center in San Rafael. I have always had a good working relationship with him. When he relocated to his current location I brought my car in after an Uber driver sideswiped me. I have AAA insurance and when I filed a claim I was told he was not on the approved list. Because I had worked with him before and his location was across the street from the rental car company I chose to get an estimate with him. This was my mistake. Choosing loyalty. Luis told me that working with AAA would not be a problem that he was in fact approved and he works with a woman named Carla at AAA all the time. He said that his work is guaranteed and if I had any problems all I need to do was bring my car back. The work had been completed and after about four months I needed to take my car into the dealership because there was an issue with the front radar system located under the bumper. I was told by the dealership that there had been some overspray from the paint job that Luis had completed and that was interfering with the radar system functioning properly. I phoned Luis and explained the situation and that is when he told me that he was not going to look at the car that it was essentially my problem and that he never mentioned anything about being approved for AAA and that he was washing his hands of the problem. I was absolutely shocked by his response. I called AAA and although Carla's information was not attached to my claim I contacted her as well as my claims agent to try and sort this out. Basically I was told that it is a very rigorous process to be on the approved list through AAA and it's not something that can be sorted out by making a phone call. I was told that Luis lied so that he could collect the over $5000 in business from AAA. Luis will say anything to get your business. Don't make the same mistake I did.
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October 2018 by Jamal M.
JR auto body and Luis did a miracle on my Aston Martin. My Aston was in really bad shape as I had let it go. It had a bent hood, damaged paint, and many large dents. It was a wreck. I ordered a used hood on eBay and Luis and the shop made the entire car look brand new with a two tone paint job that was perfect!!! Everyone has been asking me about my car since I got it out of the shop. They basically gave me a brand new car. They were so good the car paint and body work is unreal. Like it came from the factory. The body is immaculate, smooth, detailed and no mistakes. They are so professional, knowledgable, and helpful. They have a good command of ultra high end cars and paint. I will be brining my Mercedes SL 63 AMG here next! High recommended!!!! Five big stars. Thank you JR Auto Body.