Jackson's Hardware is a 100% employee-owned and operated store offering outstanding and amazing customer service. The team provides helpful knowledge, is super friendly, and takes time to understand customer needs. The store itself is huge, with a massive and fantastic selection of over 80,000 items in-stock. This allows customers to see exactly what they want before buying, which is especially helpful for items like toilets, knobs, and hardware. They specialize in home improvements, repair, tools, kitchen and bath remodeling, clothing, boots, rental services, and chainsaw servicing, among much more. While maybe not always the cheapest, the high quality, amazing variety, and huge savings compared to impersonal big box stores make it worth it. Many customers refuse to go anywhere else, calling it probably the best hardware store in the North Bay in terms of size, selection, and service. The experience is a big time saver and stress reliever, creating an all around incredible and engaging experience that keeps people coming back.
Amazing customer service, I would have left without buying anything but the employee that was helping me brought me exactly what I needed. I think his name was Adan, he had curly hair.
March 2024
When you are a small businessman, It is a big time saver and stress reliever to have guys like Mike R. and Chris T. helping you out. Thanks!
March 2024
I needed a screen repair. Chris T. was very helpful and did a great job with my screen repair. Highly recommend!!!
