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January 2024 by Old School Exotics & Reptiles
I’ve been taking my 2011 Audi A4 Quattro to Heynneman now for a while and I must say that their service is absolutely wonderful very knowledgeable very great pricing compared to the dealership. They do the job correctly with lots of experience in German cars. This is the shop for you if you have an Audi, BMW, Mercedes, or Porsche definitely would take to this shop for some work A++
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January 2024 by Cakebaker “cakebakercookiemaker” Cookiemaker
Heynneman European has very knowledgeable technicians, is reasonably priced, and has a quick turnaround time.
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December 2023 by Vince Van Hoven
I got a Mercedes Benz transmission replaced at a fair price. They inspected my car and made recommendations of other needed items. Very happy with the friendly service.
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May 2023 by Frank Schwab
The services were done correctly and on time. The recommended tires ride really well.Services: Tires
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April 2023 by Carine Lucie France
My experience with Heyneman motors was excellent. Paul the owner is an excellent communicator and knows what he is doing ! I trust his advice and know he is not trying to rip me off nor charge for unnecessary work . Paul is honest and highly experienced. I highly recommend his services.Services: Auto engine tuning
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January 2023 by Sarah Joseph
Heynneman's has done a great job servicing my 2012 Volvo xc60. I feel they are thorough, give great explanations, and fair recommendations of what needs to be done versus what can wait or is not important.Service: Auto maintenance
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January 2023 by Cyndi W.
AVOID AT ALL COSTS. I brought my Porsche Macan in last year for an oil change. When I took my car home, the low coolant level light kept coming on, so I took it back in to them. The problem was diagnosed as a radiator leak (which I suspect, but cannot prove, that they caused). I had them repair the radiator, which cost approximately $8000. When the car was returned to me, the trim pieces on the front of the car had not been re-assembled properly. When I notified Paul of the problem, he suggested they would take a look the next time I brought the car in for service. This was not ideal, but I agreed. This morning I brought my car back to them for another oil change, and showed Paul the two pieces on the front of the car that had been installed wrong previously. He was full of excuses, and said that the plastic trim piece in the center front of the car was "warped" despite it being very clear that it was simply put back together improperly. (When was the last time you saw a car grill that was "warped"? Or any "warped" plastic on a car? Likely never.) The "warping" is very clearly caused by the plastic piece not being correctly seated and fastened properly inside the front grill. A second trim piece on the lower right of the car was also installed improperly. Paul accused me first of having caused this by bottoming out my car, and then alleged that someone had backed into me causing the damage. I assured him that my car had never been in any type of accident or collision, and that I am the only driver of my car and would know better than he would how my car has been treated. There is not a single scratch on any part of the front bumper of my car or any indication of damage such as bottoming out the car on the underside of my bumper. He became extremely defensive and abusive, saying that his technicians remembered my car, and that the warping was there when they took it apart and the other piece was broken due to something that I did. We agreed that he would put my car up on the rack so we could take a look at it. I did not trust him and insisted that I watch what was being done to the vehicle, as I knew that at that point there was not damage visible on the exterior of the vehicle. Paul became extremely abusive a second time and yelled at me to go into the customer waiting room. I refused, and instead stood in a hallway where I could see everything that was happening. Once my car was up on the rack, a technician looked at the lower trim piece. He found two small dings on the metal approximately 2-3 inches under and inside of my bumper. He and Paul insisted that those dings were caused by someone backing into my car and breaking/moving the trim piece at issue. I believe the metal damage that was solely on the interior of the bumper (2-3 inches behind and above the area in question) occurred while the car was being put back together after the radiator was replaced. It would be virtually impossible to cause two small rub marks on metal in the interior of the bumper structure without causing any damage to the exterior of the car or bumper unless the damage occurred when the car was in a state of disassembly. In fact, the marks that the technician identified on the metal were behind an approximately 1"x1/2" plastic trim tab that I could have easily broken off with my fingers (visible in the photo below). Unless all of the laws of physics were suspended, it is impossible that those two marks in the metal had anything to do with what I believe is a failure to correctly assemble the front end of my car after the radiator was replaced. Unfortunately, Paul did not choose to do the right thing and offer to repair the incorrectly assembled front end of my car. Instead he continued to blame and make excuses. My next step will be to take the car to a Porsche dealer for a repair quote and then will file a claim in small claims court.
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December 2022 by Oliver Emerson
Heynneman European has always performed excellent work on my three BMW automobiles. Their work is first rate and they have always stood behind their repairs.I would recommend them at every opportunity without reservation.Services: General repairs & maintenance
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November 2022 by Allijandro McMullens
I was very happy with the work done on my BMW. John at the front desk treated me great, and Paul the owner even took time to give me advice. Paul is awesome! Take your car to Heynneman European!Services: General repairs & maintenance
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October 2022 by Kim Elizabeth Neary
Beware. Overpriced, creepy service. I’m traveling through this area and needed an oil change. I made assumptions about the products that would be used, expected BMW parts and got inexpensive after market things. I should have known better. That’s how they make money. But $119.00 to tell me my tire was leaking seems outrageous. My usual service shop tells me things like that as a curtesy. More offensive than the price gouging was Paul’s behavior. On the phone and in person he was unprofessional. He shared specific details of his life that had no place in my transaction with him. Creep alert! Women be warned.Service: Auto maintenance
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October 2022 by Edward Dean
My VW CC had faulty trunk release which two different VW dealerships had miss diagnosed. After taking my car to Heynneman European, the problem was identified and quickly repaired. Excellent service!
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October 2022 by Matt Littrell
Excellent service at great rates. Couldn’t be happier. And what nice folks! I’ll be using Heynneman next time for my 228i.
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September 2022 by L Scott
The shop was supposed to check warrantied work, work they had already been paid to perform. There was a headlight warning on the dash that was intermittent and never resolved. When asked if I was happy with the service I replied no and asked if he would actually make it right. He said he would check it out. Instead they charged almost $500 to change a $13.00 light bulb. No estimate for the work, no phone confirmation that the charges were acceptable before proceeding. Just a bill to pay if you want your keys. I have given Mr. Heynnemann the opportunity to correct the situation. I await his response.
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September 2022 by Steven Rosenfeld
We were incredibly fortunate to find this wonderful diagnostic and repair shop. Not only was Paul and his team spot on with finding and fixing an issue with dated electronic parts regulating the engine, they also found other looming issues that could have led to severe breakdowns. As they proceeded, their communication skills and accountability was outstanding. They explained everything, patiently and thoroughly, Including what it would cost to fix this and how long it will take. Their estimates were spot on they finished slightly ahead of schedule. I cannot say enough positive things about these guys, their expertise, and the results.Services: Steering & suspension repair
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August 2022 by Shawn S.
I'm done searching for someone to fix my car! Paul is the man. He was very knowledgeable and friendly. They are dependable and there is no no sense when dealing with them! I wouldn't recommend anyone else.
