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March 2024 by Brian C.
Our sofa didn't come out quite right (design, not workmanship), but Chris made us a spot-on replacement in a week and had a team swap it out on his nickel. That's even more telling than a good review of a routine transaction. Great place for sofas and sectionals exactly as you want them.
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November 2023 by Lisa M.
Go here first! After checking out sofas at most stores in Marin and San Francisco, we found the custom design we needed! Chris said yes to all our requests = taller legs, higher back, etc. The fabric selection and sofa design will meet any need. Order to delivery was about 2 months, which is on target for the other stores. Delivery was easy and convenient to schedule. Very happy with the service and selection. Check it out!!
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October 2023 by Jerry R.
Continued no service or no response Looks like they are going out of business stay away Jerry Rosenbaum md
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October 2023 by Blake Lewis
Been driving past this place for years. One day my boy needed a sofa for his man cave. Went into this spot. Now this place is more for custom sofas which was a little more extravagant then what we were looking for . However, ending up hanging out in here for about 30 min with brian and chris . Two great genuine guys. Could have stayed for a couple hours just hangin out with them. And I left learning so much about Sofas. These guys know their business. When Im ready to go custom on a sofa I will be back straight here and I suggest you go see them as well.
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October 2023 by Kim K
We just received our custom sectional two weeks early. That's right ✅️ it was made in California. Big bonus. Really thrilled with comfort and design specs. CHRIS has an abundance of fabrics .
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September 2023 by Herb Newman
They are the BESTEspecially if you want a high quality custom SofaChris is the master! You will be soooo happy with your new Sofa!Chris even threw in a special pillow for our cat sweetie! She loves it!
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September 2023 by Brent M.
TLDR - Fantastic custom sofa for a great price. This is a small operation so adjust your expectations in terms of communication and delivery times. I will never buy a sofa from anywhere else, true believer. Amazing product and customer service. Long review- I went to all the usual spots looking for a couch. West Elm, Crate and Barrel, Restoration Hardware, etc. I sat on every single couch in Marin and nothing looked and felt like the couch I wanted. I was really deflated, so I go to yelp to see if I've missed any place and I saw California Sofa's listing. Great reviews, on my way home so I stopped in. Once you step into the showroom you can see that they have just a ton of selection to choose from. Chris, the owner, gives you plenty of space to browse but the experience of shopping there doesn't really start until you engage with Chris. Through lengthy conversation you realize Chris has forgotten more about furniture and couches than any employee at these other stores even know. The sheer number of couch styles, fabric, leather, etc - they simply have any couch you could possibly want. Because if they don't have the couch style you are looking for they will simply build it to your specifications. And the cost is perfect for what you get. For the cost of a couch at Crate and Barrel you get a custom couch that fits your room and your style to a T. We went with a performance fabric which is going to stand up to my teenage kids and dogs. We have a very big living room and we wanted a 10 foot couch to finally give us space for people to sit without complaining that their brother is touching them. The couch is substantial without being too heavy to move if you need to get at the wall behind it. Oh, and I love the fact that the cushions are upholstered all the way around. These mass produced couches at other stores only have upholstery on one side to save money. Oh, and when I asked Chris about getting new cushions if/when these cushions lose their firmness he told me that it wouldn't happen. I said what if I gain 500 lbs, never left the couch and it inevitably caused a permanent depression. He said in that unlikely circumstance they would get me a new cushion at cost. So here is what to expect from the shopping experience. You will meet with Chris, sit in a bunch of couches to figure out what kind of seat cushion firmness and filling you'll want. You will look at various styles, tons of different fabric swatches and then order the couch. Chris will tell you that it is 6-8 weeks for the couch to get here. Ours took a tad longer, maybe 10 weeks all-in. As time went by, trying to narrow on that delivery date from Chris was challenging. To be clear, Chris doesn't have a massive staff working with him. The fact that he is as accessible as he is quite amazing. But don't expect him to necessarily know exactly where your couch is in the manufacturing process say 5 weeks out. Also be prepared for your couch to be finished but waiting for more furniture to be finished so that they have a full truck to drive up from SoCal. I get why Chris might say 6-8weeks, because 10 weeks seems like a very long time and it might deter some people. Don't get me wrong, the couch could very well have gotten here in 8 weeks if there were fewer orders in, so maybe my 10 weeks was an exception to the rule. Ultimately, this isn't a happy meal you are buying it is a custom couch that should hopefully be the last couch you buy. One last thing. We got this big long 10ft couch and they placed a leg in the middle to support the length of it. Our floor, like most older homes, is not perfectly level so the couch wobbled when it was put in place. I called Chris and 90 minutes later the furniture designer was at my house and trimmed the middle leg to fix the wobble. On a friggin Saturday. That really blew me away.
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March 2023 by Kendall Ermshar
We had a specific space and needed a very specific size and shape. California Sofa was able to produce the exact shape and size we needed with a quick turnaround time. 5 stars
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February 2023 by L C.
It always takes me a while to find a sofa. Last time, I poked around for two years before I found one I liked. So I was excited when I saw a cute sofa on the California Sofa website.We were able to get exact dimensions on the phone to confirm the couch would fit in our space and wouldn't be too tall/deep. Then when we visited, we sat on various sofas and decided the firmness and the fabric that we wanted. The sofa we wanted wasn't in the showroom, but with all the info they gave us, we didn't need to try that particular one.Chris was great with helping us out. And though there was the typical wait for the sofa making and delivery, it finally came, and it's perfect! Now we're all fighting over who gets to lie on the sofa.P.S. This wasn't a cheap sofa, but it felt like a good deal for a beautiful, solid sofa that should last a long time. The fabric is great and you can flip the cushions. (Sad that it's worth mentioning that -- when did they start making cushions that can't be flipped?!)
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November 2021 by Aldona V.
We bought a large, leather sofa from Chris 3 years ago for our TV room. It has worked wonderfully. We recently asked Chris for a minor adjustment to the sofa, and Chris could not have been more helpful. He immediately contacted the manufacturer, repeatedly followed up with them, kept us informed, and finally made the requested adjustment himself as soon as the factory responded. We couldn't be more happy with the result, or more pleased with Chris' service throughout, now 3 years and counting. Highly recommend.
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August 2021 by Perry T.
If you don't buy a sofa from Chris at California Sofa you are probably not getting a quality deal or sofa! We just purchased a great looking sofa and ottoman. Chris really worked with us and went above and beyond! California Sofa is a solid 5 star business!
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March 2021 by Jeff V.
Staff weren't wearing masks in the middle of a pandemic with an ongoing mask mandate. No thanks. We left right away.
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March 2021 by Letha Welch
We stopped by after a Google search to look at loveseats. Awesome owner spent time researching delivery times etc. Great furniture. Not what we ultimately are looking for but what amazing costume service!
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February 2021 by Irving Dzul
This place is a hidden gem. Definitely worth visiting. The owner Chris is awesome, very welcoming and professional. He also has a co-owner with 4 paws. We look forward on seeing you more often mr. Chris.
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February 2021 by citticat2
This sofa is perfect - beautiful, comfortable, and just was I was looking for to place in my office. The sofa also came with two pillows. The delivery took a little longer than I expected -- worth the wait and I had my friends with a truck pick up the sofa from the store. Thank you
