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July 2024 by Mario Garcia
Got what I needed
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July 2024 by Art Penaflor
Customer service has improved. Thank you for training your employees.
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June 2024 by Alejandro Martinez
They treated me well, I got what I was looking for and quickly.
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June 2024 by Robert Cubley
Wonderful service! I went to the San Rafael store to purchase a mini refrigerator and received service immediately, purchased the mini refrigerator, and was literally out of the refrigerator in 5 minutes. Amazing service!
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June 2024 by George Keck
these guys always have such limited options. I come to get a pair of ANC headphones and they don’t have anything under $70, I could buy a pair of ANC headphones for $8 online, it’s why I never shop here unless I have to. To make it worse, it says they have things in stock online that they don’t actually have at the store. They are being kept afloat by old people buying TV’s.
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June 2024 by Mike
Well educated and great customer service.
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June 2024 by beaker ambrose
Best buy yep its a Best Buy
Edit
What happened to just picking up an item and bringing it to the counter and paying for it
“Scan this , scan that
Do you want this delivered (No if I did I’d have stayed at home and used Amazon)
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June 2024 by Keith Metcalfe
Well above average physical store to go and compare computers, televisions, laptops, accessories, tablets, and more. If you work on desktop computers this is an excellent store to buy new hardware.
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June 2024 by Shish Kebabs
Pretty average Best Buy. When doing pickups they require that you have ID and the correct person present that was named online so make sure you have that
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June 2024 by simon klebanow
Great CRM.
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May 2024 by Alan Shirek (Alan)
Best experience I have ever had at Best Buy. A Geek Squad member named Mike helped me deal with an older laptop that had died. I had gone in with the idea of replacing the old laptop. I bought a replacement with some advice from Mike. He worked with me for over an hour to begin to transfer as much data as he could from the old laptop to the new one. A really good experience.
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May 2024 by Thomas Falck
5 star service here!
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May 2024 by Sam
Do not buy a phone here ! I bought an at&t phone then returned it but later on att charged me full price on the device , I went back to get help from the best buy employees from mobile supervisor to assist store manager
Not 1 single person suggest to call at&t on my behalf to confirm the device was returned which blew my mind ! these are either not good people or just don't care to do their jobs so I asked to speak to their manager and guess what lol unavailable each and every single time , never returns calls and isn't never physically at the store.
Anyway buy a phone here at your own risk cause if they mess up your account , you won't get their help.
Update ! 4 years later and finally met the manager of this store,she was literally and I mean literally YELLING at me cause I wasn't understanding what she was saying ,I could tell she had just come from doing her make up and all I could think was "wow ugly outside and inside" I felt bad about myself but these aren't nice people at all.
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April 2024 by Julia H
It's so nice to have a brick and mortar store to go and look around compare and get customer service for my items. They could use more help because I was waiting behind someone who was in the customer service line and there was no one at the register. However it wasn't terribly long until someone else came up and manned the register.
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April 2024 by Udellorti (Udellorti)
What you would expect. Greeted with "welcome" on the way in, and found what I needed (checked online ahead to make sure it was in stock). Nobody in line at checkout. Nobody on the sales for asked me if I needed help.
