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“MFCU is right in your backyard Marin! We have lots of choices for banking/lending- but in a world full of automation and impersonal experiences working with these guys is a much needed breath of fresh air. The team at MFCU assisted me with a personal consolidation loan, and the experience was truly the best I have had with any bank. Personalized attention, super easy process, and a good rate to boot! These guys get 5+ stars- exceptional all around.”
“WELL I DEALT W THE ABSOLUTE WORST BANK OF ALL(WELLS FARGO) NOBODY LIKES THAT BANK THEN SECOND WORST(BANK OF AMERICA)BUT I WONT GO ON.REDWOOD CREDIT UNION IS ONE OF THOSE PLACES WHERE THEY REALLY DO THEIR BEST TO HELP YOU WO ANY MARIN ATTITUDE N BELIEVE ME THATS A VERY REAL ISSUE HERE.THEY ARE PROMP N QUICK TO HELP...THEY DONT LINGER N EVERYBODY KNOWS WHAT TO DO N THEY ARE VERY PATIENT..IM NOT VERY SAVVY W BANK ISSUES N HAVE SCREWED UP WHO KNOWS HOW MANY TIMES N HAD LATE FEES UP TO 800 BUCKS N DIDNT KNOW IT...I REALLY DIDNT..THEY BELIEVED ME N I WAS SO GRDTEFUL I COULD HAVE CRIED..WHEN THAT HAPPENED IN WELLS FARGO THEY TREATED ME LIKE A CRIMINAL N A LIAR N WOULNT EVEN LISTENED TO ME N WERE THE RUDEST MEANEST PEOPLE I EVER SAW N TOOK PLEASURE N PUTTING ME DOWN...I EXPOSED THEM FOR BEING INCOMPETENT N HAD TO AGREED W ME BUT I LET THEM HAVE IT N THEN LEFT THE BANK BUT NOT BEFORE IN FRONT OF AN AUDIENCE DID I TOLD THEM WHAT I THOUGH OF THEIR BANK N NO WONDER THE GOVERMENT WANTED MILLIONS FROM THEM...ANYWAYS THE HORROR STORIES I COULD TELL..REDWOOD IS SO UNLIKE A BANK LIKE THAT I SWEAR I GO FOR FREE N GO ON A PUBLICITY CANPAIGN N TELL EVERYONE THEY ARE THE BEST OF THE BEST N NEVER HAVE THEY DISSAPOINTED ME...N I TELL EVERYONE TO GO OPEN AN ACCOUNT W THEM N IF THEY THINK IM LYING LET ME KNOW...EVERYONE THANKS ME FOR MY ADVISE TO THEM TO OPEN AN ACCOUNT THERE N THEY LET OTHERS KNOW...THERE IS NO BETTER BUSINESS IN MARIN.”
“Really outstanding customer service. We helped a close family member open an account here after moving to California from out of state. From the initial call to make an appointment to setting up an account, everyone we interacted with was helpful and friendly.You get a real sense of a local community focused bank here, one where the people working here actually care. That was our experience anyway with Jason. He took a lot of time with us to go over everything and even went out of his way to help us get something we needed notarize. That's excellent service.I would absolutely recommend this bank to anyone that's tired of big bank BS.”
Open 24 hours
1200 Fifth Ave, San Rafael
Banks
“Really outstanding customer service. We helped a close family member open an account here after moving to California from out of state. From the initial call to make an appointment to setting up an account, everyone we interacted with was helpful and friendly.You get a real sense of a local community focused bank here, one where the people working here actually care. That was our experience anyway with Jason. He took a lot of time with us to go over everything and even went out of his way to help us get something we needed notarize. That's excellent service.I would absolutely recommend this bank to anyone that's tired of big bank BS.”
“The folks @ Bank of Marin, Northgate have been tremendously helpful and supportive around my recent banking needs. Their personal commitment, value and presence they bring to their customer relationships and the support they provide has been, and continues to be invaluable to me. I cannot recommend this branch highly enough.”
9AM - 5PM
1016 Irwin St, San Rafael
Banks
“Luther Burbank has been my bank for the past 7 years. It is the best bank I've used in my now very long life. All employees are very professional, informed, and friendly. I feel like I am important to them and they, including the fantastic manager Manpreet Kaur, always have time for me and whatever issue I have. Manpreet is always so helpful and kind... She heads a great team that cooperates very well together and whoever takes care of you is highly competent. It's a wonderful feeling being part of this highly respected and secure bank with such great people working there.”
“I am pretty sure this is the correct location that I am reveiwing. What makes this extra special and a super duper is that this bank has an inside location ATM has 1$ bills and 5$ bills they even have 2$ bills...the 2$ bills part is a joke...yet how often does one see an ATM inside a bank that dispenses smaller bills...that is way cool...”
“Made an appointment with Jochen, New Accounts/Investment VP. Very friendly and helped my high school son open a high school checking account. Jo was got our info into the system quicker than he had estimated to us which was up to one hour but took may a tad over 30 minutes. Easy safe covered parking. Bank is clean, with friendly tellers and staff.”
9AM - 5PM
1203 4th St, San Rafael
Banks
“Great manager on Saturdays! I only come here Saturday’s when it’s super busy but the staff are super nice and work hard to ensure everyone gets taken care of!”
10AM - 4PM
30 Smith Ranch Rd, San Rafael
Banks
“Convenient location, fast, friendly, and helpful. I came in with an unusual circumstance (for me at least) and I was warmly assisted without judgement. The teller did a great job of explaining the multiple options I had, and how to proceed. I will definitely be doing any in-person banking at this branch.”
Open 24 hours
666 3rd St, San Rafael
Banks
“Mr. Gonzales greeted my mother and I right away. I explained my mothers situation. He expedited the necessary documentations and put them all in a folder. Very professional and understanding.”
“Drive thru ATM is accessible from 5th Ave to Court St. Right turn onto parking structure, you’d find an ATM located left side of the building. You will exit towards 5th Ave once you follow the road to exit out of the parking structure.”
Open 24 hours
909 Grand Ave, San Rafael
Banks
“Mr. Gonzales greeted my mother and I right away. I explained my mothers situation. He expedited the necessary documentations and put them all in a folder. Very professional and understanding.”
Open 24 hours
80 Medway Rd, San Rafael
Banks
“Mr. Gonzales greeted my mother and I right away. I explained my mothers situation. He expedited the necessary documentations and put them all in a folder. Very professional and understanding.”
Open 24 hours
703 B St, San Rafael
Banks
“Mr. Gonzales greeted my mother and I right away. I explained my mothers situation. He expedited the necessary documentations and put them all in a folder. Very professional and understanding.”
“E’Jae was the nicest and most professional, efficient, customer service branch agent I’ve ever worked with at CHASE! Thank you for embodying a true dedication to customers, E’jae! Were I E’Jae’s superior, I would promote him to supervisor immediately. Sincerely, Nick”
9:30 AM - 4:00 PM
1203 4th St, San Rafael
Banks
“Wellls Fargo has been so sensitive and helpful to me during the pandemic. I called the 800 number-stated my problem-the rep really listened & helped me. thank you!”
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“I'm not one to post reviews (in fact, I never have before), but hands down, Yalawnda Taylor and her crew deserve it! I brought my elderly mom in to open an account and was immediately met with exceptional care and consideration. Not only did Yalawnda go above and beyond to get my mom a better interest rate, but she adjusted her schedule to accommodate my mom's needs to ensure it was a smooth and easy process for her. Yalawnda and her team epitomize community banking and I am so very grateful for it!”