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June 2024 by Kimberly Knight
Very helpful agents. Very friendly, very personable.
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June 2024 by Mallory Harrington-Fei
After calling multiple times to try and reach a live person at the San Rafael branch, and after 15 minutes I was transferred to someone in Utah that then tried transferring me back to the local branch where I was then hung up on. I had a simple question about DMV services that if answered, would have informed me that I did not need to go in for an appointment that I had made. I had called at 9:05am on Wednesday, 6/12, and whoever the man working at the front desk at 10:30am that same day was extremely rude and dismissive when asked why they couldn't answer the phone any of the times I had called. He was unhelpful, condescending, and completely unprofessional.
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June 2024 by Briggs Vallandigham
Understaffed and low key rude, it’s not that serious Edgar
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March 2024 by marrissa m
After 2 voice messages to an agent, 2 days later with no response and 1.5 hours waiting on the phone line to AAA, I decided to drive 10 miles to the closest branch..best decision! Angelo L. quickly and kindly helped me with a simple update to my policy. Sometimes the old school way of in-person is more efficient with your time. BIG THANKS, Angelo for a great customer experience.
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February 2024 by bill elfsten
Rigid, not helpful, partial title services when raining. Yes, raining. Never again.
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February 2024 by Brian Conway
Friendly staff. Clean and comfortable.
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February 2024 by Phill R
Good and fast dmv services
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February 2024 by rudy gelenter
Better than going to the dmv
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January 2024 by Christian Schubert
Never crossed my mind to think something bad about that branch.
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November 2023 by Michael
Great place to get your stuff done
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November 2023 by Udellorti (Udellorti)
What you expect from AAA.
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November 2023 by Andra Loy Carson
AAA Always excellent service and with a smile!!!
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November 2023 by yvonne
It's better than DMV ,I would go to AAA any day of the week
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November 2023 by yvonne (snowbunny)
It's better than DMV ,I would go to AAA any day of the week
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October 2023 by Karen B
They don't provide what they promise
