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January 2024 by Elizabeth P.
I just returned to Marin after several years and learned of the AAA Auto Repair Center. From my first visit, I was impressed with the service both in the office and in the shop. Roselinda has greeted me with a smile and taken care of my car's needs very efficiently - every single time whether minor or major issues. I have been to the center a number of times and she treats all customers quickly and respectfully. She does the job as I would expect a high-quality AAA employee to do.I have been a AAA member for decades and appreciate that the repair center continues to do a stellar job. If you prefer to wait for your car, they offer WiFi, magazines and a large, comfortable waiting room. It is centrally located amidst restaurants, grocery store (Whole Foods) and other shopping within a short walk. KEEP UP THE GOOD WORK, Rosalinda!
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December 2023 by Dan Moskowitz
The staff is always friendly, honest, and does great work! I love having this repair shop in our neighborhood.
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October 2023 by Rick Vezzoli
I feel that my wife was completely taken advantage of by this company. We have AAA towing, so when the car died my wife had it towed here.The service was slow and incredibly expensive. $400 for an alternator that Autozone sells for half that price. They tried to charge $400 for a new battery! Then they added on charges for services we did not request.
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September 2023 by Rick V.
I feel that my wife was completely taken advantage of by this company. We have AAA towing, so when the car died my wife had it towed there.The service was slow and incredibly expensive. $400 for an alternator that Autozone sells for half that price. They tried to charge $400 for a new battery! Then they added on charges for services we did not request. I get faster, cheaper service at Honda Marin.
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September 2023 by Marisha Rodriguez
I have had such wonderful experiences at the SR AAA Autoshop. The staff and their service are warm, friendly and efficient. Special shout out to Rosalinda who went above and beyond to make my experience smooth, pleasant and economically friendly. I'll definitely be back!
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September 2023 by FastCars
I work for a business transporting the elderly. I called one morning to see if we could bring one of our vans in because the sliding door would not close all the way and it was in the stuck position. The lady answered the phone and said yes come one it and come see me and I'll take care of it. My driver brought the van down and within minutes our driver was back in no time. I asked the driver what happen and why was she back? The lady on the phone told me that we would have to leave the van all day. My driver told me that Rosalinda took the van made adjustments and sprayed it and also took care of the other side and it was all done. Everything was working and she told me how to maintain the rest of our vans so it doesn't happen again. I am so grateful for her input and helpfulness. I wish more people was like Rosalinda.
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September 2023 by Dave Whetstone
Great service. We had to get towed to AAA Repair in Davis because of overheating, which turned out to be a broken water pump. A month later, had more problems with the cooling system. Had towed to this San Rafael facility. AAA stood by their work and did a thorough repair including sensors, a new thermostate, etc. at ZERO cost. I can't imagine other repair facilities standing by their work like AAA. Rosalinda was particularly helpful with our repair.
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September 2023 by Gina Galliani
Excellent service! Finally, a car repair shop I can trust. Very fair prices, quick communication, and professional employees.Services: Tires
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August 2023 by Linda B.
It's wonderful to have an auto repair that has a neighborhood feel, along with a personable, friendly staff that know and understand cars. Our are older, and Jason works hard to best figure out how to handle our unique issues. All the staff and the manager are excellent at every level..Linda Burr
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July 2023 by Wanda Hacker
Excellent customer service. Very nice waiting area. Work done in a timely manner, explained and documented. A friendly, honest place to do business.Services: Tires
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July 2023 by N R.
The tire indicator light was lit on my dashboard. I went to 4 different gas stations to get the proper air pressure in the tires but the indicators were not accurate (if they were there at all!). I called AAA San Rafael Auto Repair Center and was invited to come right over. David checked my tire pressure right away and showed me how to reset the indicator. He was friendly, kind, and efficient. He even gave me new covers for the air valves. I've been looking for a new mechanic and they have won my business!
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July 2023 by Jordan
My accelerator cable snapped so I had it towed to these guys and they saved the day. Took care of my brakes too so my truck was ready for my road trip. Excellent service and good people
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June 2023 by Will Fitton
The folks at AAA San Rafael Auto Repair Center are incredibly helpful and kind. While they weren't able to do the repairs I needed, they were integral in helping me get my car to a place that could. Rosalinda, in particular, went above and beyond to help.
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June 2023 by Nicholson Home
The service was very responsive. The service advisor was quite helpful. Their inspection found an additional issue that needed to be addressed.Service: Tires
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May 2023 by Keith B.
great services, knowledgeable and professional, they took great care of my Honda and Prius. this is my new home for car repairs. AAA does so much more than just tow. the people are fantastic
