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July 2024 by ARASELI MAGANA
Wonderful service! Everyone is very professional and helpful.
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July 2024 by Fredrick Elkins, Jr.
Inefficient use of teller windows
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July 2024 by Griselda Rodriguez
The absolute worst service. Was redirected to this bank from long beach to cash a check, and the young man Eric tellez, told me he can't cash my check because he's" just covering his coworker ". Tells me to come back in half an hour. Just to be told, the change machine is broken. Apparently, it's been broken all day.
Update: They emailed me and told me they would call me to follow up. I'm yet to hear back.
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June 2024 by Jermyn Parra
Crooked bankers! Stay away!
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March 2024 by Loni Samaan
Always great service
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December 2023 by Angel Tecpile
The best service mayra aranda she's the best she help me with my account she resolve my problem thank you mayra
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April 2023 by Zayra Nolasco
Literally always has 1 or 2 tellers and a long line of people.
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August 2022 by Jose Perez (Rey David Del Mundo)
They treat you well very nice
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August 2022 by Dawn Baker
Not happy with service
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May 2022 by Alexzandria G.
This is the only Citi bank location i like to come to, always a clean area & always greeted so politely by Eric . He is very professional but always quick and efficient , he always accommodates me and gets the job done accurately. I appreciate his hard work and it needs to be recognized. Thank you Eric !!!
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May 2022 by Phyllis Saunders
It is ok. I closed my acct there 2 years ago. I will not bank there ever again.
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April 2022 by Jose Manuel Perez Martinez
They treat you well very nice
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March 2022 by Toni Cariss
I first tried to resolve my issue with the checks on my account status of what ones were pending or cashed with the 800 number.This was a huge mistake it made matters worse.I asked for one check to have a stop payment and it reissued but the operator didn't do as asked.I went into the San Pedro location and had Brittney Smith assit me when I logged in. She answered all my questions together we figured out what the 800 number operator did and didn't do.If I based me continuing with citibank on the interaction with the 800 number operators I would be finding a new bank.But thankfully I am basing it on Brittney Smith and her excellent assistance with this.Also I have always had great customer service from Mayra Mladinich she advised me how to rebuild my credit. Then she got me signed up with a new credit card. Both Brittney and Mayra have given me great customer service over the years.I try never to call the 800 operator it just never works well for me but I didn't have a choice it was Sunday.Thanks ladies
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November 2021 by Fabiola Garcia
Can I cash out my check even tho it’s from other bank
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October 2021 by Rhythmic Mystic
My experience was great at this branch, other branches are extremely rude and unprofessional but Eric Telles from this branch took the time to resolve my issue with a kind and humorous attitude. Kudos to Eric and his management team for being so awesome.
