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March 2023 by Kaveh Motamedi
This is maybe the worst chase branch in USA,Most of the time they try to postpone your appointment and whatever they supposed to do, I had projects near them, and have to deal with this branch, but they won’t work until 10 because they have meetings, or during lunch or even after 4 because they are leaving and they don’t have stuff. Again, my main bank is chase, and love this bank but not this branch.
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February 2023 by Lisa S.
Clean, friendly bank. They offered great alternatives for a large purchase that I was paying for. Will make this my regular branch.
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March 2022 by The Scotty's Mom Experience OBrien
It's a bank Used the ATM.
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March 2022 by Susan Weinstein
I made an appointment online to talk to someone about refinance, I was set up with someone in their business department that did not work with refinance. He then schedule me appointment at a certain time on a Friday to talk about refinancing with the proper person. I scheduled my whole day around a phone call only to not get a phone call. Very disappointing.
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December 2021 by Simran Bhullar
Miss Jessica helped me out with my compromised bank account right away without an appointment. Thank you !
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July 2021 by Pensinee S.
After calling and trying to find a Chase branch that can open my high schooler 's account. I secured an appointment at the Chase on 25th. Apparently, since covid there are not enough bankers available and am appointment is necessary. Gabriel J. was very patience and informative with myself and my kids. He explained everything in simple terms and showed my kids how to use the ATM. A big shout out to Gabriel! Thank you!
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May 2020 by Jolee Bhatt-Meyer
Wonderful people, quick service, a pleasure!
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March 2020 by Eddie Amari
I went today to open a business account since this branch is close to my house and I have a $400 certificate that chase keeps sending me trying to get my business back since I closed my account 3 years ago for lack of customer service,
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March 2020 by Jason Villicano
Amazing help! It's actually refreshing. Nicole Mardesic was so helpful and eased our minds with the situation. Make this person a branch manager lol
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November 2019 by Lynn Egelund
Love the staff and the hello they are ready to give..very kind and helpful..
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August 2019 by Kann Life
They have really gone the extra mile for me on several occasions. Thank you Chase on 25th!!
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May 2019 by Thanh To
Understaffed and lack the professionalism to let customers know how long the wait time is. Be aware, not the branch to use if you need administrative items done.
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February 2019 by Erick E.
very bad experience ,in rhis location, w the mew manager, terrible costumer service, and never solucion my pronlem, 0 star for this place, and change the manager, terrible person
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January 2019 by Kulani Walker
They have really gone the extra mile for me on several occasions. Thank you Chase on 25th!!
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November 2018 by Adriana M.
Not the best customer service if you need to speak with a banker as opposed to a teller. I've had two negative encounters at this branch. On the first occasion, the drive through ATM was not working, so I used an ATM inside to make a deposit heading home from the store. The ATM turned off after receiving the cash, and the screen shut down. After waiting several minutes, I had to notify the banker that I had groceries in the car for him to stop talking about the game and provide assistance. The second time I went in to change my name, and was again ignored by the bankers after being referred to wait by a teller. One of the bankers was with another client, but another was not. After waiting 20 minutes without acknowledgement, I went to the other branch on 25th where they were busier, but handled it.
