-
January 2024 by Marvin portillo
What can i say? Services are not good.
-
December 2023 by Melvin S.
This place smelled like sewage, had a homeless guy walking around the outside and overall felt sketch. I could overlook these things but what pissed me off was the worker who was seemingly stuck in the matrix. I ordered 3 scoops and asked for it to be placed in a cup. I then noticed the sign where it said buy 2 or more scoops and get a waffle cone, so I asked the worker if I can get the waffle cone so I can break it up into the cup. She then proceeded to say I have to buy another 2 scoops to get the waffle cone. I looked at her dumbfounded and was like, "really? You can't work with me to give me a waffle cone that probably costs the company Pennies?" It was so stupid and on top of the sewage smell, annoying Bad Bunny music and matrix employees, I wouldn't go back. For the price of a scoop here you can go to tje grocery store and get a whole tub
-
December 2023 by Melissa T.
I'm absolutely disappointed by my visit here. The shop is nested in a small strip shopping center that I wouldn't return to especially with children. We were assisted by the owner and he seemed confused and lacked basic customer service skills. There was a small dining area with sticky tables, no outside seating which probably wouldn't have been a good idea considering the area and location. The owner was condescending to his only other employee and literally had his employee "chase" (yes, he told her to chase the customer, loading 5 children in the car). The ice cream was delicious but not good enough to return. Definitely would not recommend this location.
-
October 2023 by Gwen M.
the food was AMAZING!!!!!! love this place sooooooo much! they were super helpful for holding my phone for my tickytockies!! the lighting is IMPECCABLE for my tickytockies. they make me feel so hip! its giving #coolmomincoolrestaurant
-
October 2023 by Danny Del Real
While eating ice cream I got bite by mosquitoes on my legs and a little girl thru up right next to me.
-
September 2023 by Jay M.
Ordered an ice cream cake over the phone from Ben. Extremely helpful and patient as he listened to what we wanted for a huge family for a birthday party. Everyone loves their ice cream cakes. So I showed up and met a worker there named Alexia telling her I was there for an ice cream cake but wasn't sure the cake was going to be big enough even though that's what I described I needed over the phone. She recommended these pizza sliced ice cream cakes. Again I appreciate when someone is patient and recommends other items I can select from. She did a beautiful job with the writing over the cake and her recommendation turned out to be a success at last nights party. The cookies n cream sliced cake and mint was so good there was not a slice left by end of night!! Was perfect!! I even got a follow up call which I'm sure doesn't happen at many ice cream places or bakeries. But Ben wanted to know how everything went. I Thanked him and told him he also runs an incredible crew. Alexia and Ben will always get our business!! You want personable service and great service? Come to this Baskin Robbins. I don't write reviews but was compelled to after the great service we received. Thanks again!!!
-
July 2023 by tidepod66
got interviewed and I’m only a teenager and the manager interviewing me had a attitude from the get go. no sort of sympathy at all. he spoke broken English and became angry when I didn’t understand him. this was also my first interview and it was not a great experience.
-
June 2023 by Marisela E.
Giving them 4 stars because they did take my Father's Day order over the phone and accommodated an earlier pickup for me. Minus 1 star because the writing on the cake wasn't what I asked for. They did try and add other writing to it and gave me a #1 dad sign. They didn't welcome me in when I walked in, that could use a little more finessing to make it a more welcoming friendly environment for an icecream shop. Overall decent customer service.
-
June 2023 by Osvaldo Esquivel
Nice workers, clean store
-
June 2023 by David Brown
Couple of family members go to this location several times a week and recommended for family birthday cake. It was a hit: lovely cake, great customer service; entire cake eaten as several people took second pieces! A month later another birthday/another cake with same results. With easy online ordering available, this will be our go-to… family members have already let us know what they want for their future birthdays!
-
May 2023 by Esther Gonzalez
Employees were nice, Manager there has bad customer services.
-
May 2023 by Emma Carr
Many flavor call me in love they have lactaid
-
February 2023 by Jes R.
amazing service and a handsome worker 10/10 would recommend Ice cream was freshly changed everything looked clean
-
December 2022 by Steven H.
We ordered two birthday ice cream cakes with a bit of custom details the staff worked really hard to get right. The end results were stunning and really added to a great birthday for our kids. Thank you for the great work!
-
October 2022 by Joy Y.
Very nice staff and fast service. The parking lot is small but I had a great experience here
