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March 2024 by Hayley V. Laity
I’m so glad I’m renting a storage space here - Devante & Laurie are so helpful and communicative! I was shopping around different locations and chose this place because of their excellent customer service and the well cared building(s). Highly recommend
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March 2024 by Stacey Walker
Laurie and Davonte have been so, so helpful to us! They’ve been patient in walking us through the process of selecting and renting a storage space, purchasing moving supplies, and setting up our account online for ease of payments and account information. We definitely recommend the San Pablo Dam Road location for all of your storage needs with friendly, helpful staff to assist you!
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October 2023 by Patty Chavez
I would like to give Davante ( I think that was his name) for the excellent customer service he provided to me on . It was a short planned rental and when we vacated he asked us if there was something he did wrong that prompted us to vacate so soon. I thought that was very thoughtful of him and assured him everything was great! Thank you again for your accommodation. The unit was clean and we were very happy
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October 2023 by SGD SGD
Great staff. Previous customer for 3 years. I am now second time customer and am pleased this storage facility is as great as it was 3 years ago.
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September 2023 by Jennifer Council
One of the best public storages I have encountered. Davonte is the best!!! He will work with you and make sure you’re getting the best deal. Davonte is here for his customers 100%!!! Make sure you come and see my guy if you looking for a unit! Great customer service! Clean units and property. Best Management you can ask for.
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September 2023 by Conan Player
Great service, good information, proper walkthrough and preview of units before purchase. Easy entrance . Security seems updated.Davonte is a good employee. Better than staff from past interactions. I would recommend this location over others.
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September 2023 by Christen Knudsen
Had an excellent customer service experience with Esther over the phone today about a concerning issue. She was great.
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September 2023 by Esmeralda A.
Theres a male that works at this storage place that is very rude , and has zero education when it comes to costumer service . I would never trust putting my items with people like this working their.
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August 2023 by Aloya B.
service was great moved my stuff in easily with no problems
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August 2023 by Robin Miles
Very pleasant experience with renting storage units at PS San Pablo. The facility is clean, I feel safe accessing my unit and Davonte and staff are always accommodating.
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August 2023 by Sarah Clegg
I stored things here for a couple years and was always impressed by how pleasant and efficient the employees are and how clean and safe the location is. Would rent a storage space here again in the future.
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June 2023 by Douglas Woodson
Public storage is a headache waiting to happen and time consuming; however Davonte made this process quick and simple. He was able to set every up and walked me through all the necessary steps to have me in and out in no time. Definitely recommend public storage on the Damn Rd.
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June 2023 by Wanda S.
I would not recommend renting a storage unit at this facility. The staff is unfriendly, or just not present. I have twice needed their assistance during business hours and they have been nowhere to be found. The rent keeps increasing and then when I need to use the services I get terrible customer service. I have also called the 1-800 and they have also been unhelpful. Find another storage facility this is too expensive for the poor customer service provided.
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June 2023 by Du Par Temp
Great customer service experience today. Constance was extremely helpful, patient, and thorough in resolving all of my concerns. I know that she was extremely busy, but when she was assisting me, she gave me her undivided attention and was focused only on resolving my issue. I can't speak highly enough of the excellent customer service I received today.
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June 2023 by P H.
During the year I was overseas, my rent on a 10x15 went from $220 to $447/month - an over 100% increase. This is not a fluke - IT'S THEIR BUSINESS MODEL. DO NOT USE UNDER ANY CIRCUMSTANCES!
