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February 2024 by Mari L
Purchased a gift card paid for activation and it didn't work....store "couldn't help" had to call visa CS and go through so much ......
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December 2023 by Sean Black
Poor service a game steering wheel and tried to exchange it back an hour later and they had us waiting over an hour to say we got to come back the next day and most likely they're not going to exchange it it looks like because of the steering wheel online is on clearance but the store sold it at full price to us but wouldn't exchange it back an hour later
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November 2023 by chris romero
Got all your gaming needs,just don't sell it back to them
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June 2023 by robert poet
Love this place the workers make you feel like family.
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May 2023 by Dontdo Drugs
Sign that says closed for 2 hours just close forever if your not gonna be open during posted hours
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May 2023 by Ann Cassero
Nice service. Thanks for reminding the kids to peel off the code instead of scratching it off
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May 2023 by Chika chika slim shady satan
Sign that says closed for 2 hours just close forever if your not gonna be open during posted hours
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November 2022 by Honk
Rather rude employees, one left while me and my sister was talking, soon after asked I her a question. Didn’t even know about the product I asked her and already said they don’t have them in stock without even looking in the back
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October 2022 by Jahi420 “Ohmahree1”
In and out in less than 5 got my reservation guick
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October 2022 by Himeko K.
This is a GameStop in a part of town that doesn't have many reasonable options for games (there are department stores nearby, but they always have a very limited and rather trash selection). I will often stop here if I'm nearby, but usually don't buy anything. The store is well organized so its easy to browse and they carry games for the modern consoles (current and last-gen), as well as a lot of merchandise and some shirts as well. Obviously, since this is a GameStop, there are no imports, but they will carry localized games. I wish their selection of localized games were larger though, it goes up and down, but sometimes there are very few to choose between, or its all stuff that I already own. That said though, their prices tend to be far better than anything online, when I do find something its always a deal, especially when they have a sale or promotion going on, then I almost always buy something. The staff here is almost always friendly, but sometimes they will take awhile to acknowledge you waiting at the register.
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September 2022 by Live Effect
Staff is very friendly and professional, great ppl.Just wasted my morming trying to trade-in a ps4 because they dont have enough cash on hand in the mornings. I get that, but this seems like false advertising to claim you do trade-ins but only doing for set hours or depending on customer flow throughout the day.Time wasted due to poor communication of store policies.Won’t be going back to this Gamestop.
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July 2022 by Hanry M.
They are some poopy heads they is very mean to me and my bwada and they didn't have the ps7 and gta 9 very bad Service!!!!
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July 2022 by J H.
This store provides best customer service assistance in Bay Area. I was helped by Andre on July 6th. I often purchase Gold Razor game cards. He was very professional and knowledgeable about GameStop points and had calm patience in walking through downloading the app onto mobile device and showed me and took time to help redeemed some points for my purchase. My kudos and applause goes out to Andre excellent customer service at this store location. I will be back soon with wonderful customer service experiences provided by Andre.
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June 2022 by Jay Cash
I went to game stop and I saw a big bear and I was like "OH MY GOD!" And I got a big bear.
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May 2022 by John Holmez
Great staff and friendly atmosphere
