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November 2023 by Fauzi Alashmali
The best customer service I ever see
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August 2022 by Alex Alex
One the best costumer service and they friendly they help me fix my phone
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June 2022 by Savannah P.
they are extremely discriminatory in this location. They laugh at you and talk about you in their language and then tell you to take your business across the parking lot to Metro. They do not care about cricket wireless they do not care about crickets customer base, they do not care about any kind of level of customer service and don't deserve any business at all nor should they have the support of any corporation because they're not professional. They are the face of cricket wireless and their face is ugly
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June 2021 by Benigno Barrera
Hamzah and yahya we're great . Helped me porte over from metro. Great service.
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April 2021 by Patrick Dervily (Kryten2x4z)
Salesman was quick and helped me out fast to get a new sim card for my dad's phone.
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March 2021 by John Shea
They are so nice!
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January 2021 by Anya G
It was ok. The young man working there wasn’t wearing a mask both times I went in :-/
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January 2021 by Naeem K.
This cricket store sells fake products. I bought the AirPod pros for $150 and realized they where fake after opening. The store did not have a return plucky so I couldn't even return them. Terrible customer services.
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November 2020 by David Eliot
If I could give this place less than one star, I would. If Google reviews had black holes for bad reviews, I would push this place past the event horizon.Do not shop at this rip-off establishment.A few days ago my girlfriend and I bought two iPhones there at an OK price. The salesperson sold us cases and screen protectors for the phones. We did not ask the prices for those, but I am willing to pay more than the Amazon price to support a local business. They also sold us one pair of earbuds. We did not know that the regular iPhone earbuds were in the boxes with the phones. The salesperson said the earbuds were regularly $120, but we would get them for $70.When we got home we found out that we had been charged $119.96 for the cases and covers, that we did not need extra earbuds, that the earbuds we had bought should retail for about $30, and that the most expensive iPhone 11 screen protectors on Amazon are $20 for a two-pack. The packaging for the screen protectors was not in the bag with the iPhone boxes, earbuds and receipts.When we returned to the store today, the salesperson told us he had done everything correctly, that $29.99 each was the correct price for the screen protectors and cases, and that the earbuds were not returnable, even though the package had not been opened. When I asked to speak to the manager, the salesperson claimed to be the manager and owner of the store. Another Cricket store told us later that they sell an iPhone 11 screen protector for $14.99. I am going to guess that price is for a two-pack.I got no help from Cricket phone and chat support. They told me to return to the store and ask for the manager. They could not give me the name of the store owner, nor could they verify that the salesperson's name on the purchase receipt matched the name of the owner.One can accept the $30 price for each case and add another $30 for screen protectors (rather high prices, but legitimate). That comes to $90 that we should have been charged. The total charge for the earbuds we don't want, the cases, and the protectors was $190. This store ripped us off for $100.Let me repeat. This store overcharged us by $100 and refused to make it right.Rip-off establishment. Do not shop there!
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November 2020 by Rainier Maraan Aterrado
very great service. big shoutout to Moe
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November 2020 by Avis McQueen
Patience and Professional service is superb.
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October 2020 by David E.
If I could give zero stars for this rip-off establishment, I would. Do not shop there! A few days ago my girlfriend and I bought two iPhones there at an OK price. The salesperson sold us cases and screen protectors for the phones. We did not ask the prices for those, but I am willing to pay more than the Amazon price to support a local business. They also sold us one pair of earbuds. We did not know that the regular iPhone earbuds were in the boxes with the phones. The salesperson said the earbuds were regularly $120, but we would get them for $70. When we got home we found out that we had been charged $119.96 for the cases and covers, that we did not need extra earbuds, that the earbuds we had bought should retail for about $30, and that the most expensive iPhone 11 screen protectors on Amazon are $20 for a two-pack. The packaging for the screen protectors was not in the bag with the iPhone boxes, earbuds and receipts. When we returned to the store today, the salesperson told us he had done everything correctly, that $29.99 each was the correct price for the screen protectors and cases, and that the earbuds were not returnable, even though the package had not been opened. When I asked to speak to the manager, the salesperson claimed to be the manager and owner of the store. Another Cricket store told us later that they sell an iPhone 11 screen protector for $14.99. I am going to guess that price is for a two-pack. I got no help from Cricket phone and chat support. They told me to return to the store and ask for the manager. They could not give me the name of the store owner, nor could they verify that the salesperson's name on the purchase receipt matched the name of the owner. One can accept the $30 price for each case and add another $30 for screen protectors (rather high prices, but legitimate). That comes to $90 that we should have been charged. The total charge for the earbuds we don't want, the cases, and the protectors was $190. This store ripped us off for $100. Let me repeat. This store overcharged us by $100 and refused to make it right. Rip-off establishment. Do not shop there!
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October 2020 by Hassan Daraei
Good morning ? thanks love. Good job
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October 2020 by Luli Maria Galera
Good customer service check them out
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October 2020 by Shelby Ryan
very good customer service nice people
