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December 2023 by Anthony B.
No stock and now self check out. Wont be back. They layed off a worker to accomplish this
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November 2023 by Christine T.
I've received consistently excellent service at the pharmacy and in the retail areas in this Riteaid store. It's been my go-to pharmacy for at least 20 years. They also have a great selection of retail products.
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September 2023 by Jen L.
Oops, a rude white male cashier was complaining that he had to put price tags on the items but i was taking his precious time to checking out my items. I dont like to go in to this drug store to see this particular cashier but i have no choice. He made no eye contact with customers.
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June 2023 by Ranjan P.
I usually get my eye drops from Amazon, but ran out, and happened to be here, so ... though it looks a bit run down and sketch from the outside, it's actually surprisingly clean and well-laid out, organized inside. And true to brand, they have a pretty large and assorted selection of sundries and products here, everything from pharmaceuticals to candies to cosmetics and tools for hair etc. I couldn't help but notice they also had a huge selection of feminine products, as large as, if not more so than their competitor Walgreens. I found my /thera tears EXTRA, which is surprisingly hard to find in a lot of drugstores, and though I wasn't impressed with their pricing, I was stoked they had it in stock. It's located in a strip mall, so parking was not an issue, across the way they have a sushi place and a brunch cafe. The customer service was excellent in that they directed me to the correct aisle. Bottom line: it's convenient in terms of being able to grab stuff, parking is a breeze, and location wise in San Mateo, can't be beat.
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September 2022 by Amanda M.
I was having a day and admittedly did not bring my best energy to the pharmacy counter. Stephanie from the pharmacy was also having a day, with 5 hours of security alarm testing going on in the background, no backup, and a line of people. Yet Stephanie was patient and kind, and helped us out even in spite of the errors I made with our appointment booking. Stephanie went above and beyond on her stressful day, and she turned my stressful day around. Super appreciative of her great work and attitude.
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June 2022 by Claudette D.
Best people and Best store Thank you to Rhonda, Ryan , Gary and the pharmacist Everything you need and offered with a smile . You will find this Rite Aid in Laurelwood center in San Mateo
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May 2022 by Afsaneh A.
Very bad experience with pharmacy, especially on Saturdays. The new Pharmacist and employees are very rude and have no respect for their customers. Always gives hard time when ordering meds, and picking up. I moved my prescription to different pharmacy who cares more more their patients.
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July 2021 by Frank Lee
地點很方便，藥劑師服務態度很親切，店裡的環境很優良，不會擁擠吵雜，非常適合打疫苗的場所！
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July 2021 by Chris W.
These guys dropped the ball on a critical kids' medicine on Tuesday. No word so I called Thursday. 4 calls later get them moving, and...not in stock on the Northern Peninsula. Drive to the south bay or wait until Tuesday? Why am I working so hard to be a customer?
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December 2020 by Christina C.
If you are a black female just be prepared to get watched in this store. It never fails for me to get followed in this store. Today I went inside and usually I leave my purse in the car, because I don't want any suspicion, I just want to shop in peace. An older white male at approx. 1515hrs walks past me and says really loud, "Oh she's just looking at candy." This is about 1 minute after I entered the store and I went straight to the candy aisle. I was the only female looking at candy. It makes me feel targeted each time but they always pretend like they are so welcoming. A few weeks ago I went inside and 5 seconds later a whole team of people came from the back room and walked straight to my direction I watched them as the walked past me and they pretend to work in the same aisle as me as I'm shopping. LOL! It's ridiculous. I worked for years in loss prevention, security and law. They racially profile like crazy over here without anything more than stereotypes. I know that because I am usually in work uniform or spandex with no purse or bag-what am I gonna steal? I understand the retail business and I don't know what their loss stats are for their merchandise, but it's a nice area, I do not see a need. If you want to racially profile be a bit more discreet. Once again coming from a person who has been in Loss Prevention, Security and law for 11 years. Christina
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December 2019 by teresa y.
Yesterday I stopped to buy a card. The counterperson, male, Caucasian was at the cashier. I gave him my telephone #, then I said something like $8?, he got very agitated and said" can't you see the total on the thing, I didn't say that " I said " well I thought you did" He said almost shouting and leaning over the counter " no I did not say that" I said " it's was I heard" He said now having an angry face & shouting " I said I did not!!!" At that point I said " forget it I'll take my purchase at another place " He said " fine with me .. get out!" I was dumbfounded. I've never been treated so rudely So forget this place.. go down the road and go to CVS.
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August 2018 by Mike M.
This place does not keep the store well stocked; Hardley anything on the shelves. 1 Can of Gillette shaving cream and almost no batteries. I was forced to buy 1 9 volt for 50% more than a two pak. They would not give me the two pak price.Not sure why they run their stock so low but I am done. CVS in Crystal Springs is a smaller store but they usually have what I need.
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July 2018 by Rene V.
Pharmacy is awesome. They are available, helpful and get thungs done in a timely fashion.
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June 2018 by Heesog L.
A cashier was very rude. It was very hard time for me to return or refund my purchase even if I had a receipt..
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May 2018 by Mac P.
I used to send money to my parents from this location true western union and I stopped because it was over limit I guess . Western union said I can't send anymore because I exceeded-the limit of sending . It was about $200 per month and how come it's too much . Other then that I like the location of this store , there is a gas station right next to it. Always parking available at the parking lot. Not a crowded area, clean fresh nice and cool
