This Walgreens is praised for its outstanding and helpful pharmacy staff, described as courteous, kind, empathetic, and attentive. They provide excellent customer service, filling prescriptions quickly, even overnight. Experienced nurses administer vaccines. The store has a great downtown location in San Mateo and offers drive-thru pickup, though the drive-thru and pharmacy line can be slow during peak hours. The parking lot is decent but can be difficult with traffic and smallish spots. Associates are hardworking, keep the store well-stocked, and help customers find products. The store frequently has great deals.
Worst place to get shots!!! There's no sense making an appointment in advance because they don't follow your appointment time! Waited for 30mins with my two kids!!!!
August 2025
ABYSMAL pharmacy staff. Rude, unhelpful, disrespectful and just entirely incompetent
June 2025
Booked a vaccine appointment day before. Waited around 20 minutes just to be told they didn’t even have the vaccine in stock. What a waste of time.