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March 2024 by Sijie
More than half an hour waiting for taking a vaccine with an appointment.
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November 2023 by Artur Lobo
Great and fast service
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November 2023 by Elena H.
On the phone on hold for *30 minutes* in the middle of the work day, still have not been able to reach the pharmacist. Is this location operated by ghosts? Unacceptable.
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October 2023 by Rocio C.
Shoutout to Andreas at the register! I came in tonight, and it was my first time trying out Walgreens coupons. Thankfully the store was empty so I didn't feel the pressure of a long line and trying out coupons which I know can be tedious. Andreas was super helpful and guiding me through the process, and trying out each coupon with me to see which ones would work and which ones didn't since it was my first time doing this. I was a bit nervous, but he did not make me feel guilty for taking up so much time. Very grateful, thank you!:)
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October 2023 by Chad F.
Get your 189.00 covid vaccine when there suppose to be free, a rude establishment and it should be closed down. No wonder the Belmont store closed down and had a bomb threat, if that's how they do business well more stores will end up closing.
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October 2023 by Renato Arruda
Good placeOf medicines
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September 2023 by Megan M.
Very poorly run. I scheduled a covid vaccine. I received a call saying that they would be on lunch break then and I should instead show up 25 minutes after my appointment. I did that and when I arrived I was told I had to wait in a line of at least 15 people picking up prescriptions!! Such poor organization at this store.
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August 2023 by Ali
Absolutely HORRIBLE pharmacy staff. I don’t know how you could be so useless. I called to ask about a prescription and the lady gave me no useful information just told me it was transferred and hung up. I called back again to try to understand what this means and where it was transferred to and right after I told her my name she hung up again. I have had so many problems with Walgreens and especially this location and will be switching to CVS. Don’t go here.
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August 2023 by BAMBI A.
Went here to add money on a clipper, at night they always said clipper machine not working, oh well it's working in Walgreens San Carlos, They are just too lazy to do the job. Sad that walgreens is paying employees like that, they don't smile, don't acknowledge you, they will look other way around if they saw you can't find the item and they know you will ask for help. If feels they don't want to be there.
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July 2023 by Teresa N.
Never thought I would give a Walgreens store 5-star review. The location is not too busy, plenty plenty plenty of parking! And there is an older lady who works there, I guess she is the manager. She is always very helpful, I never had any issue picking up my online orders. Seriously, with my multiple bad experiences at the one in downtown San Mateo, now I can really appreciate the great service at this location!
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June 2023 by momma j
Long lines, pharm tects alwaYs seem like they don't know what they are doing and 3 times they lost my meds that were waiting to be picked up. Worst service. Cashiers up front are rude and unfriendly
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June 2023 by Bruce D.
Horrible service. Jo since 2022 is not happy with her job. If don't want to experience horrible service, go to CVS the next block over. They know how to treat customers. I won't be returning to this Walgreens anytime soon. Bad service.
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June 2023 by Kathy D.
Horrible experience. Went in trying to return something and the working was very rude. Wasn't even nice about it. If I could give less than 1 star, I would. She was extremely rude. There is a reason this place has a low rating. Avoid this place. Extremely negative energy.
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June 2023 by Google user
Long lines, pharm tects alwaYs seem like they don't know what they are doing and 3 times they lost my meds that were waiting to be picked up. Worst service. Cashiers up front are rude and unfriendly
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December 2022 by Don Walpola
Worst pharmacy service I have ever experienced. The staff is completely disorganized, and good luck getting anyone to answer the phone before you die.