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July 2024 by Paul Krueger
As soon as I paid off my loan, I began receiving spam and phishing emails every few hours since. Coincidence? Hmm.
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February 2024 by Juan Calero
I got offered From Experian I applied for loan with 760 credit score With stable income and got denied ???
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January 2024 by Charlie Kempke
I have supplied all the required documents for a small loan last week. Very poor response time on looking for an update. Supposed to be quick, been left hanging for almost a week for a 1,600 dollar loan. Good credit and steady income, so what's the problem?? And yet I trusted enough to give them access to my bank account right away. For what?
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September 2023 by Luis Calderon
I had an absolutely terrible experience with Upstart Loan Company. They not only failed to provide the promised services but also refused to issue refunds. This company's customer service is abysmal, and their lack of accountability is shocking. I strongly advise against using their services, as they seem more interested in taking your money than helping you with your financial needs. My overall experience with Upstart Loan Company was extremely frustrating and disappointing.
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September 2023 by Mike
Stay away from this companyIt’s definitely not worth the trouble
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August 2023 by Carolanne W.
Stay away from Upstart — I wish I had come to Trustpilot and the BBB first before applying. It looks like most of the positive Google Reviews are from about five years ago — before Upstart was bought by another company, according to another review.In short, this company offered me a loan at over 30% interest — it's a worse rate than a credit card. When I asked for my application and information to be deleted, they told me it was impossible — even though I never accepted the loan. So be prepared to have all your financial information held by Upstart forever.Want to talk with a human? Be ready for long wait times and a complete run around. Just to find a phone number to call is a major hassle. Then everyone is working from a script and repeats the same information, even though it doesn't have any relevance to the question.When asked how long they need to hold onto your information before it can be deleted, they respond that they have already answered (they haven't) and will not reply any further.Terrible company and experience.
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June 2023 by Hassan
If you have more than one loan with Upstart using Plaid you payments will fail and they will not waive the fees. They have kinks in the systems and need to figure out these technical issues.
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April 2023 by Antonio S Esposito
Great customer service, always responding to all of my questions regarding my loan and I just paid off a 5-year loan in less than 1-year. Also Upstart gives you a reasonable rate with a good affordable payment plan. There's really nothing I can complain about except for the origination fee.
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April 2023 by Olga Lydia Houle
Save alot and earn alot of money , just by buying the regular things you buy.
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March 2023 by Roberto Sigala
The worst company I ever pulled out money from they didn't advise me that I had to authorize a late payment for over 4 months now I owe twice as much and they don't want to meet me halfway bad experience
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March 2023 by charles wickliffe
I have been trying to get a good interest loan from you. 28% is bad I have good credit no bankruptcy. No deal.
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March 2023 by Kim Mc Crae
I would never ever recommend Upstart to apply for a personal loan. I had the worst experience. They told me I was approved for the loan, let me get to the point to enter my bank information and then declined me. The decline was to a hard inquiry that was on my credit. I was told that if I get a Declination Letter from the company that the hard inquiry was from that they could proceed with approving the loan. I gave them what they asked for and they told me the letter was acceptable. When I asked why the letter was unacceptable, the supervisor just kept saying that she is sorry and she can't disclose certain aspect of things. It didn't make sense at all. There has to be a reason that it wasn't accepted but she wouldn't tell me why. It's a general answer not rocket science. I understand that I wasn't approved but at least give the customer the best customer service you can, try to resolve and some time accommodate, help, or at least let the customer leave feeling comfortable about their experience, that they left with some resolve and can move on from there. They aren't a good company and definitely not transparent so DON'T DO IT!!!!!!!!! If you can't tell me an issue about information that I gave you and keep telling me that it is company policy not to disclose certain things about my own information than I find that a little sneaky and shady. Go elsewhere folks!!!
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March 2023 by Andrew Hong
I get countless spam mail from this company out in San Carlos, CA. I'd figure my review should reflect my intent to do business with them.Maybe Upstart should focus on their current customers and fix their issues rather than create new ones. Seems like a pretty incompetent company to me.
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March 2023 by George T
Upstart loan is a great place to do business with but I don’t like the fact that they tell me that u actually have to be in ur grace period to make a debit card payment and they also don’t have debit card payments option on there website
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March 2023 by Michael Shepard
Denied my loan. Mailed me for preapproval. I’m schizophrenic and suicidal and DO NOT WANT TO RECEIVE FURTHER UNSOLICITED MAIL
