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June 2025 by Yi Zhang
We did notary here. But when we sent the document to the state office, it was returned and said the notary signature didn’t match the record.
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June 2025 by Victoria Chow
The team here are always helpful and in great spirits. It makes coming to send mail or return Amazon packages always a cheery experience. Thank you!
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May 2025 by Clara Lins
I was just helped by Jay, who has great customer service skills and was very quick, accommodating and helpful, while at the same time greeting every other customer that walked in. They seemed very busy and the store was about to close, so it’s even more impressive.
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January 2025 by HowNot 2DriVe
Jay was awesome. He helped me with a last minute print I needed for an event. He was very helpful and knowledgeable to get the job done right.
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October 2024 by Faisal Majdalawe
I go there because of the friendly and very nice staff, they are on top of it, very helpful too!
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October 2024 by Rob Christensen
The team working tonight was on their way out the door locking up when they offered to open up the register and accept my package. They definitely did not need to do that as they were already closed up.
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October 2024 by Kimberly
OMG!!!😱 Terrible
I’ve been on hold over 30 minutes just to make a renewal mailbox payment as I normally do with no problem with Jay that usually takes about 2-3 minutes.
Why would you have a staff person answer a business phone who is incompetent in completing a business transaction. That’s a terrible experience for both incompetent employee and customer on hold over 30 minutes.
Please train your employees thoroughly.
Leadership please do better. This is so unacceptable.
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September 2024 by Aidana Rysbekova
Alka and other members was very helpful
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September 2024 by Ruth Burton
Thank you all! You were amazing and so kind. All the staff were wonderful and quick and friendly. I will definitely come back here to do my business.
Also they did so many things for us. Printing from our emails and making copies. And notary. It was one stop shopping! Especially Jay? And Marissa.
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August 2024 by Shubham Jain
Helpful staff but there is no AC. I hope they install one for their well being
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July 2024 by Heather Whyte
I have never been treated so rudely and all to upsell a few pieces of tape. I was returning two heavy boxes from Amazon. I hadn't even opened them so they were exactly how they were shipped. Dimitri rudely announced that HE (not UPS) would not accept the packages unless they were taped more and wanted to charge me for more tape. He wouldn't listen when I told him that is how they were sent and cut me off to tell me he still wouldn't accept it and then just walked away. Why the packaging job was good enough for Amazon and not for Dimitri I don't know. It would have been nice to get an explanation rather than be treated so unprofessionally.
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July 2024 by Paige
I do NOT recommend using notary services at this location. The notary misspelled one of our names which unfortunately we did not notice before mailing the form to a govt office in Sacramento. The form was of course rejected, a mistake which ended up costing us more than $500. A notary's only job is to check your ID and validate your name, and he completely failed us. Extremely disappointing situation overall and all they could do for us was to refund the notary fee - a fraction of the cost of his failure.
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March 2024 by Connie Mobley-Ritter
Jay is very professional and friendly. Always helpful!
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March 2024 by Jennifer Deutscher
Friendly, Organized, Speedy, Helpful, Clean! Love this UPS location!
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March 2024 by virginia yoshida
Services offered are great. Hours are convenient. Location is good. Customer service very accommodating. Great resource for our neighborhood.
