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January 2024 by Derek Frost
Sick! ?????The Cobbler did a fantastic job?, shined em nicely, also. I’ll be using them for any future needs. Tailoring, too.I wear out my outer rear sole on shoes n boots. Always wears down those expensive soles, like these Doc Martens, too fast! And, feel lopsided steppin, so gonna try the steel plate, see how long they hold. Update to come.For now, I sound like a cowboy ? with spurs on, as I step. Thas awwwright.:)Thanks, Ate & Kuya!!
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November 2023 by Kiana Navarro
Fantastic services! I was gifted a vintage leather bag and tried to do some leather cleaning at home, then ended up making some weird spots. I was so disheartened and brought it to The Cobbler in San Mateo where they were able to match the color of the leather perfectly and hide the spots I made. It took about a month, but totally worth their great work. You can still notice the spot I made if you knew where it was previously. Sharing before and after photos because they really brought this bag back to life. Will definitely come back and recommend their services.
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November 2023 by Jeannine K
Jay and Dana are skilled, hard-working business owners who do their best in their artistry and customer service. They’re open six days a week. Jay has performed emergency repairs for me on luggage, shoes, and designer handbags. Dana has altered some vintage designer pieces for me. She did a magnificent job.These are skilled and trusted business owners who have built a reputation for quality work and timeless service, all delivered with a thank you and a smile. How refreshingly wonderful is that!
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September 2023 by Stacey Chow
I will definitely come back here again! I took my YSL purse in because I saw great reviews of repairing designer bags. She told me 2 weeks and it was exactly 2 weeks! I’m very pleased with the work they did. They even did their best to get this weird smell out of it. The lady and her husband I think it was were very kind. I called a day before and the day of my pickup and they were very helpful.
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September 2023 by ACL F
Everything these folks do is excellent. Work quality and customer service is top notch. So thankful to have them in my hood.
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September 2023 by Roxana C
Great service!!! They fix the handle of my Louis Vuitton and eve Match the color. I m soooo happy their good job. If you have an expensive purse to fix go to them. Thank you guys for the super great service!!!
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June 2023 by Angela S.
Jay and Dana do fantastic work and always with attention to detail and great customer service. I've had multiple pairs of shoes resoled with them, but most recently they brought back to life a leather jacket I'd been afraid to take to anyone because of the unique color. Count on The Cobbler for your leather and shoe needs!
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April 2023 by Raymond Ha
Jay is a real ?craftsman. He did a wonderful job doing a full JR leather resole with combo heels and triumph toe plates. My worn out Allen Edmond Plymouths are BETTER than a new pair fresh out of the box. I am super-picky about the details, so I appreciate the quality of the stitching, sanding, and even how he carefully cut out the toe leather to perfectly fit the toe plates flush for an OEM look. It takes time and patience to do these jobs well, so I’m very glad to find a local cobbler I can trust w/o having to go through the time and expense of mailing my shoes away for recrafting. ⭐️⭐️⭐️⭐️⭐️ - you can’t do better on the Peninsula. @Jay: I hope you don’t mind I grabbed your photo off Facebook for this review! I’ll be back with Fifth Avenues for the full treatment next week when I pick up my Strands.
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April 2023 by Mike Howards Grove
I purchased 2 pair get one free on ebay. They arrived and were not long enough, but that was my fault, it's what I ordered based on what the employee at the Asics store said. So, I placed another order, same colors, buy 2 get one free. Only the 2 showed up. I messaged them directly 2 times, no response. I opened an ebay case, the seller posted the tracking information showing a pkg was delivered, but what that tracking # doesn't show is that it was missing 1 pair! So, over a $4 pair of "free" shoelaces, they chose to screw the customer and here I am letting everyone know about it. Buyer beware.
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April 2023 by Raymond H.
Jay is a real craftsman. He did a wonderful job doing a full JR leather resole with combo heels and Triumph toe plates. My worn out Allen Edmond Plymouths are BETTER than a new pair fresh out of the box. I am super-picky about the details, so I appreciate the quality of the stitching, sanding, and even how he carefully cut out the toe leather to perfectly fit the toe plates flush for an OEM look. It takes time, skill and patience to do these jobs well, so I'm very glad to find a local cobbler I can trust w/o having to go through the time and expense of mailing my shoes away for recrafting. You can't do better on the Peninsula. @Jay: I hope you don't mind that I grabbed your photo off Facebook for this review! I forgot to take a picture myself before I put them on. I'll be back with Fifth Avenues for the full treatment next week when I pick up my Strands.
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March 2023 by Skyler Ceronio
Got some triumph brass toe plates installed on my shoes here and they did a great job! He even built up the toe with leather to make the plates fit because I had already worn the shoe a bit. Will definitely be coming back here for future resoles and repairs.
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March 2023 by Vic S.
Customer service - I received excellent service. Very friendly and knowledgeable.Quality- their work is excellent I had my boots done. And I'm extremely satisfied with the job. Well made! Price- reasonable and good quality. I agree will all the 5 star review!
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February 2023 by Rica M.
I just wanna give a HUGE THANK YOU again to The Cobbler for making my Burberry rucksack as good as new. After going to ALL these Burberry stores in Bay Area (Palo Alto, SJ, SF, Livermore), all of them said that they might not have the original parts of my rucksack backpack bec it already has been discontinued and my bag is old (got it 2017) even if they will send it to their repair center in New Jersey. I tried my luck at The Cobbler hoping that they will have somehow an equal leather for the string stopper that fell. The cobbler used a leftover original Burberry belt and made a new string stopper for my bag. I am sooo happy and really grateful customer.
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February 2023 by Crystal W.
Awesome shop located in the heart of San Mateo. I had purchased a coat on my travels abroad and didn't realize it was too large. The cobbler helped tailor my coat to my exact size. Very timely and a great value ! Thank you so much! I will definitely be bringing in other things to have tailored.
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February 2023 by Jacob Chamoun
They did an excellent job re-soling some boots! Took less than 2 wks and cost around $90 for another year of life, which i much prefer to buying a new pair. Highly recommend The Cobbler.