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March 2024 by Carina T.
Sanil and Clem were very helpful. They both took time to explain painting tips and quality of paint. Clem also brought in his wealth of experience and knowledge to his work.
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November 2023 by Gabriel Crespo
The store employees & manager are very helpful & knowledgeable on the paints needed for my property and I will definitely come back to this store. Thank you for your help on choosing the right paints needed for Park Place @ San Mateo
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August 2023 by Debbie A.
I bought paint at this store more than a week ago and because stock was low, I bought what was available and was told that a new shipment for the remainder would be in stock three to four days later. I gave my phone # to Carlos and asked for a call when paint was in. On Day #5, I called and spoke with Christian. Still no paint but he would locate paint for pickup the next day. Day #6 I called to see if paint arrived. Carlos said because of the sale, it would be quite some time before my paint would be available. What? Quite some time? I am in the middle of painting our house! He took my number again because he no longer had it and promised to locate the needed paint. Never heard from him again. I gave up and went to the Sherwin Williams in Redwood City and came home with the paint that I needed. The Redwood City store is better equipped to provide good customer service, and they had good stock.
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July 2023 by Jason G.
I have gone in several times now and they are "out of samples", always suggesting I drive to a different Sherwin-Williams. I will just drive to a different paint store to start. The customer service varies, depends on who you get... sometimes totally cool and other times you feel under attack "what type of paint do you want, what finish, what quality....", I don't know, I don't know anything about painting. Maybe the store is for contractors and not the average resident.
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May 2023 by Monica M.
Great experience when shopping for paint at this store. Greeted by Cristian asked how he could assist me. I was in the stages of choosing paint for the house. He asked what I was looking for and was able to offer some wonderful colors and shared what the difference is in the paint qualities. He was patient and helpful! He answered my questions and provided some useful tips and tools that I would need to get the job done. This will be my go-to paint store from now on!
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April 2023 by Daniel H.
I would like to take this opportunity to express my appreciation and gratitude to Cecilia in the San Mateo, California Store #8632. Cecilia was extremely supportive in helping us select our very many color schemes and shades. She was professional, kind, patient and has great customer communication and service skills. She was also quite knowledgeable and informative. Cecilia helped make our in store experience delightful. Please ensure that Cecilia is recognized for her outstanding service. Thank you very Cecilia!
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August 2022 by Allen S
They charged my online order and completed the order without me picking up the order at all. This location is shady compare to other stores. And I spent over 20 mins on refunding my order over the phone. Stay away from this location!
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August 2022 by Ciscko
The slowest workers i have ever seen…..
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July 2022 by Angel Camarena
Mario Singh is a really good manager. On top of his stuff. ?
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June 2022 by King H.
I am not a professional painter, and I don't understand paint.At. All. Mario was extremely patient and helpful! He answered all my questions and provided some useful tips. He even gave me a small sample to try at home. This will be my go-to paint store from now on!
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June 2022 by Karice H.
I am not a professional painter, and I don't understand paint.At. All. Mario was extremely patient and helpful! He answered all my questions and provided some useful tips. He even gave me a small sample to try at home. This will be my go-to paint store from now on!
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May 2022 by Mandy Cornwell
This store was closed on a Sunday during normal business hours listed on Google Maps. There was a sign on the door saying “Closed today for inventory.”
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April 2022 by Meg Spicer
Best paint shop in San Mateo! I had excellent service here. There was a really nice fellow working the register who has a very good eye for color and he helped me with my vision for my new office. I will definitely be back again. Thank you!
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April 2022 by Magda S.
Best paint shop in San Mateo! I had excellent service here. There was a really nice fellow working the register who has a very good eye for color and he helped me with my vision for my new office. I will definitely be back again. Thank you!
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February 2022 by Annette Vernon
Sunday hours are 10 am to 4 pm. It’s 1:40 pm. Lights are on but doors are locked and no one answered the phone. So much for getting paint today.
