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May 2024 by John Davis
The cashiers where very helpful. Thank you.
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February 2024 by Steven S.
This is or local Shell Gas station and we fill 90% of our gas here. In the past, there were some issues with the pumps not auto-filling and you had to hold down the lever. For 20 gallons, this would start to hurt your hands. Thankfully they have fixed this issue. I get my car washed here also and have never had an issue. If you sign up for a car wash, you get 20 cents off per gallon. This is also a great place to buy lottery tickets or a soda for the road. My family is pretty happy with this Shell.
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February 2024 by Ashok c
We went there in emergency of air pressure in tires. Air pump is not working due to this caused flat tire to our car. What the hell.. they could have used out of service notice board .. but they didn’t. They should be mindful of their equipment status.
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October 2023 by Sara S.
Would give zero if I could. The car wash doesn't use any soap now and when I asked the woman at the front she said that's how the service is provided, despite getting 20+ washes before. She told me to purchase a more expensive wash to get soap. Don't waste your money
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February 2023 by Elena Chavez
Closed. Gated and no service.
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February 2023 by Y.
closed for renovation
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September 2022 by James Phillip
I paid for cash wash and the pump did not print a receipt. The office was closed, and no attendant around at 11:25am. I went a week later to ask for the receipt and the car wash code. The attendant was of no help. I’d avoid this gas station if I were you.
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July 2022 by Novarah Kazmi
Solid candy picks.
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July 2022 by Cathy Chakos
I’ve been going to this gas station for 10+ years. I have a company car and are required to use a fuel car so I have to pay for my car wash with a different card. Eric refused to give me the car wash discount even though I got gas. This was awful and I’ve never had this happen. I politely asked him to call the manager, Regina but he refused. I was already pumping gas so had no choice and paid full price for the car wash. Ridiculous Eric. I would fire you on the spot if I could but never going here again,.
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July 2022 by D
This Shell is selling "blood oil" funding Russia's war on Ukraine.
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May 2022 by Cathy C
I’ve been going to this gas station for 10+ years. I have a company car and are required to use a fuel car so I have to pay for my car wash with a different card. Eric refused to give me the car wash discount even though I got gas. This was awful and I’ve never had this happen. I politely asked him to call the manager, Regina but he refused. I was already pumping gas so had no choice and paid full price for the car wash. Ridiculous Eric. I would fire you on the spot if I could but never going here again,.
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May 2022 by Gerardo Castillo
I have work there for 7yrs and I was full-time and now they only gave 2 days too work and told me because they were training other people and gave them my hour's the old manager was moved to a higher position andIf she was still there that wouldn't have happened I was the night Guy For 7yrs only miss two days because I fell down the stairs and Liz old manager was very about me and the management did not Care about me and I was there cov-19 hit the world it show the that shell gas station didn't care forThe employee health other gas station care employee I have a contract with the company because some of customer said that I was very rude and the truth is that they were right I contract said I will never be able to be manager or asst manager but what got me my job was very loving lady who really is caring Liz told the owner of the Norfolk and hildale Blvd shell gas station that I was a hard worker THANK YOU Liz nobody has helped me More than her u could find down town San Mateo and too be honest with you I have a 9 ye son as a Dad I would never let him work there I hope the people I was rude too can forgive me and believe me new management r lairs and I have proof
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October 2021 by Darin May
Lazy owner and staff. The carwash broke and needed to be reset. No one bothers to take 2 minutes to tell the other people in line waiting what was happening. It's as if we didn't exist.Once I made it into the wash shed it was poorly maintained and filthy. No one has ever power washed the machinery. No wonder it broke down.
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September 2021 by Mike C.
Went to fill some air for the tires one day. Inserted money and thing doesn't start. Went to counter to investigate. As they used to be able to turn it on from inside for you. Employee said broken. I nicely mentioned that there are no signs anywhere saying its broken, and requested to have my money back. The nice lady quickly went to ask the manager type guy, and the poor guy was in shame with poor attitude, wouldn't look at me, would not do it. Asked again and same answer. Told me to contact the air pump company. I said you guys really should put an "out of order" sign on that thing then, even if its not from Shell. Obviously not the first time this happened, I would imagine they get several customer a day. So I am not sure what all the spectacular acting is for. I will eat the lost of low cost and lost of time. No biggie. 1 star for the poor costumer service and refusal to reimburse. For the air and vacuum machine here, use at your own risk! Getting gas here's never been a problem, so they get a 2 star at least.
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September 2021 by Mike G
No air ...Vacuum is not working...
