Shell

Most Recent Comments

• May 2023 by Nathaly Guevara
  The mechanic man was very rude to me from 9 in the morning, I took my car to have it checked for smog and I went at 3:45 in the afternoon to pick it up and they hadn't picked it up yet, then I asked the other mechanic if he would. I could do it and he said that if I put my car behind another man and the other man was so rude that he knocked on my window and told me to get out of it with a bad attitude and I told him not to even hit my window and then they said it's better to go to another one make your place smog that is not good service to your customers you should remove this person he is already a gentleman but he has a very bad attitude with his customers he always looks in a bad mood lying in the mechanics because of that type of people you lose customers because I'm not the only one who has been treated like this
• November 2022 by Emigdio Alvarez
  Terrible customer service.
• November 2022 by Greg Dising
  Cashier have a bad attitude. Not all the cashier that work. But this lady always give me bad attitude. I say HI, how u doing? Her response is What u want , hurry up. Sad
• June 2022 by Isaiah Barrett
  Terrible place & people everyone is fat and ugly
• April 2022 by Aldric Kaezar Yriarte
  Gone in for an oil change with their on site mechanic. Jack placement used to lift my car was put on the wrong place which caused my car’s rocker panel to flex back. Went back and mechanic showed me hot he did it he did lift it on the wrong place. Mechanic didn’t really do much to resolve my concern. Affordable but be weary. Better take your car to a firestone or a mechanic that uses a full hydraulic lift.
• February 2022 by Nisar Ahmadi
  Very rude customer service and I needed something and I called but the man disrespectfully hang up my phone without answering me
• September 2021 by Travis B.
  Alfredo was literally cleaning the gas pumps that everyone touches, and I have NEVER seen that. You have an employee who truly cares and I hope whoever is his boss sees this and understands what they have.
• August 2021 by Tiffany L.
  I needed an urgent smog check and left a message for 4 businesses and Jose called me back even before he opened. He was able to take me at 8:05am.. got the job done in 15min and was so friendly. $58 was totally worth it! Highly recommended!
• May 2021 by Whitefaced M.
  No propane available. Gas machines operate in slow motion... It will take you a long time to fill up your car. No attendance present... The kiosk is locked and it says closed. So you can't really do anything at this pathetic little gas station.
• October 2019 by Jennifer O.
  Well situated nearby the I-280 expressway, this Shell station is clean, has several pumps though it could be more competitive on price. The per gallon pricing was the same here as it was in San Francisco which puzzled me: It's usually at least $0.20 less per gallon in San Mateo county. The pumps also didn't recognize my Shell loyalty number which should've earned me $0.08 less a gallon. I was in too much of a hurry to ask about it especially since I was just topping off my tank. Other than customers, I've never seen actual employees- do they have any? Fine if you're about to hop on I-280 but otherwise, see if there's another gas station close by.
• December 2018 by 張哲維
  ✔️ Restroom.
• May 2018 by 張哲維
  ✔️ Restroom.
• January 2018 by Nabih Akkawi
  Easy access, fast, and clean location
• January 2018 by Kenneth Clemo
  Tipical gas station, mini store, no car wash, across the street from 7-11 n Fairmont shopping center..
• October 2017 by Kate J.
  The gas station and service station are two different entities, but I'd like to give 5 stars to both for the phenomenal customer service I received last Friday. I left my house in the morning and the low tire pressure indicator light was on. I went to a different gas station, one where I had been before, but the line for service was too long. I came here and Nico, the gas station manager, helped fill up my tire, identified that there was a nail causing the leakage, and suggested another place where I could go since the service technician wasn't in yet. I tried two tire places in downtown San Mateo and both had wait times of "a couple hours." I came back here and Jay, the technician, fixed it immediately and for 2/3 the cost of what the tire places had quoted. Friendly and efficient!