Nordstrom is an upscale clothing store offering an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products. The store is neat and provides great quality. Customers describe it as like no other store out there, with a significantly better product and store experience than competitors and significantly better customer service. The store provides wonderful and extremely attentive service across departments, including the shoe department and beauty counters. It offers personalized services like styling and alterations, with knowledgeable and friendly staff who do not rush customers and make them feel like royalty. Nordstrom has the best makeup artists who provide kind attention and create a fun experience. The store also provides the convenience of in-store pick-up or curbside pickup, along with gift boxes and gift packaging services. Customers report an incredible experience, beautiful memories, and a wonderful shopping experience that encourages them to return.
I want to thank Alondra in the woman’s department. She was the only person who asked if I needed help. She was kind and has amazing customer service. She balanced working the register and the busy dressing room. She renewed my faith in Nordstrom’s! Amazing customer service Alondra!!! I will be back soon. Thank you.
September 2025
One can always find clothes needed and sometimes at a good price.
August 2025
It’s great to have a Nordstrom nearby. The San Mateo store is small but mighty.