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June 2024 by Dave Haw
Did propane exchanges effortlessly. I left the empty tank by the propane storage cabinet. Entered and paid the cashier and an associate came and helped me with the exchange
Putting the tank in my suv. Great service.
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April 2024 by Natalie S.
Best customer service ever! Tom and Jorge helped me look for the screws to my front plate and went out of their way to put them in. They were super friendly and came to the rescue when I was super lost. Highly recommend this location!
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January 2024 by Sarah G.
My husband Jeff who is a contractor in San Mateo for the last 30 years and I frequent that store pretty regularly we have spent a lot of money in there however, this time we dealt with a very unpleasant short, boyish figure pretty young woman with a dark hair she proceeded to give dirty looks and roll her eyes as we paid for our purchases and exited The store in general is a wonderful little gem but please ensure that you train your staff to treat people better. Maybe she was envious of my figure or she was judging the romance of me and my husband's 18 year age difference or maybe both no matter what the circumstance it is unprofessional, ! not a good look , and she does not belong there with that type of attitude ruins, the whole atmosphere
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December 2023 by Derek Frost
Always helpful, courteous and friendly. Need little knickknacks for projects? They’ll likely have it:). Thanks, Ace!
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December 2023 by Eliezer Lopez
Excellent Place
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December 2023 by Crystal D.
I discovered this place when I came in for some Benjamin Moore paint. In the best possible way, I felt like I stepped back to the '80s as soon as I entered the store! They have a great selection of just about everything you need for your hom, at reasonable prices and the workers are friendly. It's one of those stores you just want to walk up and down the aisle to check out everything!
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October 2023 by Wei-Ai Tai
Reliable and helpful staff is the key to this Ace location. Been there many times, and the staff is always helpful and very knowledgeable. They deliver and assemble a grill for you (and take the old one away!), which is such a great service that no one else provides anymore. They also make copies of keys, and have propane tanks.
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October 2023 by Aaron Zornes
Always friendly knowledgable staff ... let's keep these nice folks in business (formerly Wisnom's Hardware)OSH, Home Depot and other such big box stores are maddening with their non-caring sales/service staffI can always take an odd part, light bulb, fitting to this Ace Hardware and they will quickly ID the issue and provide a solution ... impossible to do of course with AMZN and Google Image queryKEEP THESE NICE FOLKS IN BUSINESS !!!
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September 2023 by Rob R.
I swear by this store. They are very knowledgeable, friendly, and will send you to the right aisle and product in about ten seconds. Those concerned about parking can also make use of 20 minute spaces about a block away on Claremont.
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August 2023 by Jonathan Y. Lee
This location is larger than it seems and includes a whole host of items for those DIY'ers. You can check online, but sometimes it's not always updated. I was looking for a gate lock, but it wasn't in stock as it showed online. They always send out 20% coupons in the mail, but be sure to read the fine print as there's a list of things that you can't use it on.
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July 2023 by S.I. TL. (Stellaaahhh)
Love this place. May they thrive and stay alive bc they are the last bastion on earf beside Home Cheapo and Lowes. Everything around us is CLOSING. Please bless them. Keep them open and safe for this next century toos!What are we to rely on only corporate big box stores?! If it weren't for these smaller franchise stores like ACE we wouldn't have anywhere to go for hardware. OSH reopened but they're NOT back to the old days.They froze all building licenses in SF. No more cranes in the sky. People are doing home improvements waiting to sell, rent as income property, or just increase their property value. The NIMBYS have won. As it should be, because ignorant children vote now.They don't know MORE is not better. If you cannot afford the million vacant condos what USE is that to us here below the $100-75K tax bracket??? Something has got to give. I will be damned if I return to the Peninsula until my parents die, and I have to work on THEIR properites.Cheapskates... a good woman's work is never done!
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July 2023 by John Hayson
Helpful team
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July 2023 by Vivien L.
If you ever need help at a hardware store, this is the place to be. Multiple people checked in with me and it was incredible. But I want to shoutout to Vic who went above and beyond anything I could imagine. I needed some chain links and ceiling hooks and he made sure I found the color and sizes I need. He was so incredibly patient and generous with his time and service. If you need anything from a hardware store, come here and look for Vic. I will never step into another hardware. store again.
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June 2023 by Emely M
Great store but would be helpful if they actually let their customers use the parking lot. Parking was covered by their giant trash cans.
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June 2023 by Flash Lee
Free popcorn
